Warranty Administrator
Automotive 32,000 plus OTE 38,000 Monday - Friday, 8am - 5pm
We are looking for an experienced Warranty Administrator to join a busy, personable team within the automotive industry.
The successful candidate will ideally have previous experience working within a main dealership warranty department, with a background in a Vauxhall, Jeep or the wider Stellantis network being particularly advantageous.
This is a fantastic opportunity for someone with a good understanding of manufacturer warranty processes, claims administration and dealership systems.
Key Responsibilities
- Processing and submitting manufacturer warranty claims accurately and within required timeframes.
- Reviewing warranty claims to ensure they meet manufacturer guidelines and requirements.
- Checking job cards, technician notes and supporting documentation before submitting claims.
- Liaising with the workshop and service department to obtain relevant information for warranty submissions.
- Monitoring outstanding warranty claims and following up on unpaid or rejected claims.Investigating rejected claims and managing resubmissions where appropriate.
- Maintaining accurate warranty records and ensuring all administration is completed correctly.
- Ensuring warranty procedures and manufacturer standards are followed.
- Supporting the aftersales department with general warranty administration.
Benefits
- Pension Scheme
- Life Insurance
- Car Lease Scheme
- Off-site Parking
Experience Desired
- Previous experience working as a Warranty Administrator within the motor trade.
- Experience with Vauxhall, Jeep or Stellantis manufacturer warranty systems would be highly advantageous.
- Good understanding of manufacturer warranty procedures and claim submissions.
- Experience using automotive dealership management systems, ideally CDK/Keyloop (Kerridge).
- Proficient with Microsoft Office packages.
- Strong attention to detail and excellent organisational skills.
- Ability to work independently and manage workloads effectively.
Warranty Administrator in Essex employer: Focus Resourcing
As a Compliance and Data Protection Officer in Cardiff, you will join a dynamic organisation that prioritises employee growth and development. With a strong emphasis on compliance and governance, the company fosters a supportive work culture that values teamwork and professional standards, offering benefits such as private healthcare, life assurance, and ongoing training opportunities. This role not only allows you to make a significant impact but also provides a fulfilling career path in a location that encourages a balanced work-life experience.
