Experienced Automotive Service Advisor required to work Monday - Friday, 8am - 6pm, and Saturdays, 8am - 2pm on a 1 in 3 rotation. Salary is 27,000, plus OTE 38,000. Fantastic additional perks available - such as pension, life assurance, employee car purchase scheme.
Daily duties:
- Arrange vehicle services via telephone and face to face communication
- Understand customer's requirements, addressing any specific concerns
- Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames
- Contact customers to advise of further services or costs that arise during the service
- Arrange alternative transport for the customer
Benefits:
- Salary per annum is 27,000 OTE 38,000
- Achievable bonus plan
- Pension
- Life assurance
- Employee car purchase
- Repair discount scheme
The ideal applicant will have their own transport given the site location.
The ideal applicant will have a passion for customer service, excellent face to face and telephone communication skills. Computer literacy is essential, as is the ability to learn new systems quickly.
Service Advisor in Essex employer: Focus Resourcing
Focus Resourcing is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee well-being and professional growth. With the flexibility of hybrid working arrangements, you can enjoy a balanced lifestyle while making a meaningful impact in the healthcare sector within a charitable framework. Join us to be part of a team that values your expertise and fosters continuous development in governance and compliance.
