Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support tenants with income collection and tenancy management while tackling anti-social behaviour.
- Company: Established housing service provider with a focus on community support.
- Benefits: Competitive salary of £34,434, hybrid working, and opportunities for career growth.
- Why this job: Make a real difference in people's lives while enjoying a flexible work environment.
- Qualifications: Experience in tenancy services, a UK driving licence, and strong organisational skills.
- Other info: Join a dynamic team dedicated to providing responsive housing services.
The predicted salary is between 34434 - 48305 £ per year.
Tenancy Services Officer required for an established client to join on either an immediate permanent or temp to perm basis. Working 37 hours across Monday - Friday, the salary will be £34,434, hybrid based, with an expectation for the individual to work 2 days a week in the office and the rest of the week out on site and from home.
Candidates applying for this role must have previous tenancy services experience, a UK driving license with own vehicle, and a basic DBS will be carried out should the post holder not hold a current check.
Duties:
- Assist with tenants income collection, anti-social behaviour and tenancy management
- Accountable for around 850 dwellings
- Play an active part in the provision of a local, responsive, housing service as part of the tenancy services team
- Ensure tenants comply with their conditions of their tenancy
- Monitor all current accounts in arrears up to notice stage and take appropriate action
- Monitor hostel, garage and any other accounts in arrears up to notice stage
- Investigate and resolve reports of anti-social behaviour and breaches of tenancy
- Process applications and requests for changes to tenancies
- Carry out regular grounds maintenance inspections
Benefits: £34,434 per annum
Experience required:
- Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
- Knowledge of housing maintenance, housing law, welfare benefits
- Experience in using Housing IT systems
- Self-motivated, and able to proactively work from home
- Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Locations
Tenancy Services Officer in Essex, Southend-on-Sea employer: Focus Resourcing
Contact Detail:
Focus Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Services Officer in Essex, Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Tenancy Services Officer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing law and tenancy management. We recommend practising common interview questions related to anti-social behaviour and income collection to show you're ready for the job.
✨Tip Number 3
Showcase your experience with Housing IT systems during interviews. Be ready to discuss specific examples of how you've used these tools to manage tenancies effectively. This will set you apart from other candidates!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’ve got loads of other vacancies that might catch your interest!
We think you need these skills to ace Tenancy Services Officer in Essex, Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous tenancy services experience. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Tenancy Services Officer role. Be sure to mention your understanding of housing law and your proactive approach to tenancy management.
Show Off Your Organisational Skills: Since the role involves managing a busy workload, give us examples of how you’ve successfully organised tasks in the past. We love candidates who can stay calm under pressure and juggle multiple responsibilities!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure you’re considered for this and future roles. Plus, you’ll find all our current vacancies there!
How to prepare for a job interview at Focus Resourcing
✨Know Your Stuff
Make sure you brush up on your tenancy services knowledge. Understand the key responsibilities of the role, like income collection and managing anti-social behaviour. Being able to discuss specific examples from your past experience will show that you're not just familiar with the job, but that you can handle it too.
✨Show Off Your Skills
Highlight your experience with housing IT systems and any relevant laws or regulations. Be ready to explain how you've used these skills in previous roles. This is your chance to demonstrate that you’re self-motivated and can manage a busy workload effectively.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, like dealing with tenants in arrears or investigating anti-social behaviour. Think of real-life examples where you successfully resolved similar issues, as this will help you stand out.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
