At a Glance
- Tasks: Provide on-site maintenance and technical services across multiple retail locations.
- Company: Established tech and infrastructure services business in the retail sector.
- Benefits: Salary between €33,000-€39,000, flexible hours, and company benefits.
- Other info: Field-based role covering Cork, Limerick, Tipperary, and Kilkenny with career development opportunities.
- Why this job: Join a growing team and enhance your technical skills while interacting with customers.
- Qualifications: 2+ years in field-based IT services and excellent customer service skills.
We are delighted to be partnering with an established and growing technology and infrastructure services business operating across the retail sector in Ireland. Due to continued growth, our client is seeking an EPOS Field Service Engineer to join their Engineering team. We're interested in hearing from experienced Field Service Engineers as well as candidates with strong technical experience looking to progress their career in a field-based role. This is a varied, customer-facing position involving travel to multiple sites and a mix of maintenance, technical projects, installations and support. Key Responsibilities: Deliver on-site maintenance and technical services in line with customer requirements and agreed scopes of work. Carry out projects, break/fix, IMAC activities, software upgrades and equipment decommissioning. Complete general remedial and shop-fitting works where required. Ensure all work is carried out safely and in line with Health & Safety standards. Maintain clear communication with customers, Helpdesk and internal Project/Field Service teams. Handle payment devices in accordance with PCI and P2P requirements following appropriate training. Record stock usage, equipment deployment and service activity accurately. Complete relevant documentation and provide regular updates through mobile applications. Support additional reasonable duties as required.What we're looking for: 2+ years' experience in a similar field-based IT services role. Experience working across multiple customer sites. Excellent customer service and communication skills. A flexible approach to working hours and locations. A full, clean Irish or European driving licence. The right to work full-time in Ireland, including a valid visa where applicable. Excellent written and spoken English. A professional, reliable and solutions-focused approach.What's on Offer? €33,000-€39,000 salary + company benefits 37.5-hour working week Field-based role covering Cork, Limerick, Tipperary and Kilkenny 1 in 3 weeks on-call rota Opportunity to develop your technical and project experience within a growing organisationInterested? If you're an experienced field-based IT professional looking for a varied role with plenty of customer interaction and technical responsibility, we'd love to hear from you. Apply today to find out more
EPOS Field Service Engineer in Cork employer: Focus Resourcing
As a Compliance and Data Protection Officer in Cardiff, you will join a dynamic organisation that prioritises employee growth and development. With a strong emphasis on compliance and governance, the company fosters a supportive work culture that values teamwork and professional standards, offering benefits such as private healthcare, life assurance, and ongoing training opportunities. This role not only allows you to make a significant impact but also provides a fulfilling career path in a location that encourages a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land EPOS Field Service Engineer in Cork
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Focus Resourcing values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Focus Resourcing might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Focus Resourcing!
✨Direct Apply to Focus Resourcing
Let's not forget to apply directly through the Focus Resourcing website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Focus Resourcing.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Focus Resourcing. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Focus Resourcing
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
