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- Tasks: Deliver high-quality pension administration services and support team development.
- Company: Join a leading FTSE 250 consultancy with a focus on pensions and insurance.
- Benefits: Competitive salary, annual bonus, 25 days holiday, and flexible benefits.
- Why this job: Make a real impact in a collaborative environment while developing your career.
- Qualifications: Experience in pensions administration and strong communication skills required.
- Other info: Opportunities for professional development and a positive, supportive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
This is a wonderful opportunity to join a prominent and rapidly growing UK consultancy specialising in pensions and insurance. Our client is a FTSE 250 company with over 2,000 employees, who support thousands of pension schemes and their members.
As a Senior Pensions Administrator, you will play a key part in delivering high-quality administration services across trust-based company pension schemes, with a specific focus on Defined Contribution (DC) arrangements. The scheme-based team structure means you will work end-to-end on your allocated schemes, fostering strong client relationships while delivering a seamless service. You will support the development of the team, apply your technical expertise, and ensure exceptional service delivery to both clients and members.
Key Responsibilities:
- Train, support, and mentor less experienced team members
- Check and authorise work produced by the administration team
- Administer and calculate member benefits in line with scheme rules
- Maintain accurate member records and scheme documentation
- Apply knowledge of benefit structures, Trust Deed & Rules, pensions legislation, disclosure requirements, and regulatory standards
- Work collaboratively with clients, actuaries, consultants, providers, payroll teams, members, and third parties
- Handle member enquiries confidently via phone, email, and letter
- Assist with project work as allocated by the Team Leader or Manager
- Maintain compliance with ISO and AAF accreditation standards
- Prioritise workload effectively to meet deadlines
- Provide both written and verbal technical guidance
- Adapt to evolving business needs and undertake related duties as required
The person:
- Essential previous experience in a similar role, specifically with Defined Contribution (DC) schemes
- Strong background in pensions administration
- Highly organised, methodical, and accountable
- Strong communication skills with a customer-focused mindset
- Ability to develop colleagues and drive high standards
- Proactive, adaptable, and solutions-oriented
- Strong attention to detail
- Confident user of MS Office, especially Excel and Word
- A positive, can-do attitude with pride in your work
Qualifications:
- GCSE Maths and English (Grade C/5 or above) or equivalent
- A-Level (or equivalent) preferred - but significant relevant experience also considered
- Studying for, or willing to study for, a pensions qualification (CPC/QPA/DPC/RPC/APMI)
What is on offer:
- Competitive salary
- Annual discretionary bonus
- 25 days' holiday, with the option to buy or sell days
- Pension matching
- Healthcare plans and life assurance
- Retailer discounts and flexible benefits scheme
- Employee assistance programme & digital GP access
- Paid volunteering days
- Referral bonuses for successful candidate introductions
If you are passionate about delivering excellent pension administration and want to join a collaborative, forward-thinking organisation, we would love to hear from you.
Locations
Senior Pensions Administrator DC in City of London, London employer: Focus Resourcing
Contact Detail:
Focus Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Pensions Administrator DC in City of London, London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry, especially those who work at consultancies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss Defined Contribution schemes and relevant legislation. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for a smoother process! We’re all about making things easy for you, so take advantage of our platform to submit your application and stay updated on your progress.
We think you need these skills to ace Senior Pensions Administrator DC in City of London, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Pensions Administrator role. Highlight your experience with Defined Contribution schemes and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions administration and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to showcase your strong communication skills and attention to detail in your application. Mention specific examples of how you've developed colleagues or handled complex member enquiries. We appreciate a proactive approach!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Focus Resourcing
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Defined Contribution (DC) schemes and the relevant legislation. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the theory, but you can apply it in practice.
✨Showcase Your Communication Skills
Since this role involves handling member enquiries and working collaboratively with various stakeholders, be prepared to demonstrate your strong communication skills. Think of examples where you've successfully resolved issues or built relationships, as this will highlight your customer-focused mindset.
✨Prepare for Technical Questions
Expect questions that test your technical expertise in pensions administration. Review common scenarios you might face in the role and think about how you would handle them. This will help you feel more confident and articulate during the interview.
✨Demonstrate Your Team Spirit
As a Senior Pensions Administrator, you'll be mentoring less experienced team members. Be ready to share your approach to training and supporting colleagues. Highlighting your ability to foster a collaborative environment will resonate well with the interviewers.