At a Glance
- Tasks: Coordinate housing repairs, communicate with clients, and create work instructions.
- Company: Dynamic staffing agency in Chelmsford with a focus on customer service.
- Benefits: Earn £14.42 per hour with flexible working hours.
- Why this job: Join a team where your communication skills make a real difference in housing repairs.
- Qualifications: Customer service experience and knowledge of residential construction preferred.
- Other info: Immediate start with opportunities for growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
A staffing agency is seeking a Customer Service Coordinator in Chelmsford for an immediate temp position. This phone-oriented role involves breaking down housing defects, producing work instructions, and liaising with clients daily.
Ideal candidates will have:
- Customer service experience
- Skills in residential construction
- Proficiency in Microsoft Office
The role pays £14.42 per hour and requires reliability and excellent communication skills.
Housing Repairs Coordinator: Customer Service & Scheduling in Chelmsford employer: Focus Resourcing
Contact Detail:
Focus Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Repairs Coordinator: Customer Service & Scheduling in Chelmsford
✨Tip Number 1
Get to know the company before your interview! Research their values and recent projects. This will help us tailor our answers and show that we're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our customer service experience effectively.
✨Tip Number 3
Don’t forget to prepare questions for the interviewer! Asking about team dynamics or specific challenges in the role shows that we’re engaged and ready to contribute.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates and reinforce our enthusiasm for the position. Plus, it’s a great way to keep the conversation going!
We think you need these skills to ace Housing Repairs Coordinator: Customer Service & Scheduling in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills in residential construction. We want to see how your background fits the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Housing Repairs Coordinator role. Mention your communication skills and how you can effectively liaise with clients.
Showcase Your Microsoft Office Skills: Since proficiency in Microsoft Office is key for this role, make sure to mention any specific software you’re comfortable with. We love seeing examples of how you’ve used these tools in past roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position right away. Don’t miss out!
How to prepare for a job interview at Focus Resourcing
✨Know Your Stuff
Make sure you brush up on your knowledge of residential construction and common housing defects. Being able to discuss specific examples will show that you understand the role and can handle the technical aspects of the job.
✨Customer Service is Key
Prepare to share your past customer service experiences. Think of situations where you resolved issues or improved client satisfaction. This will demonstrate your ability to communicate effectively and manage client relationships.
✨Get Familiar with Microsoft Office
Since proficiency in Microsoft Office is a must, practice using Excel for scheduling and Word for producing work instructions. Being comfortable with these tools will help you stand out as a candidate who can hit the ground running.
✨Practice Your Communication Skills
As this role is phone-oriented, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to get feedback on your communication style and ensure you come across as reliable and professional.