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- Tasks: Support tenants with income collection and tenancy management while tackling anti-social behaviour.
- Company: Established housing services provider with a commitment to community support.
- Benefits: Competitive salary of £34,434, hybrid working, and opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Experience in tenancy services, UK driving licence, and ability to manage a varied workload.
- Other info: Work 2 days in the office and enjoy flexibility with remote work.
The predicted salary is between 29000 - 38000 £ per year.
Tenancy Services Officer required for an established client to join on either an immediate permanent or temp to perm basis. Working 37 hours across Monday - Friday, the salary will be £34,434, hybrid based, with an expectation for the individual to work 2 days a week in the office and the rest of the week out on site and from home.
Candidates applying for this role must have previous tenancy services experience, a UK driving licence with own vehicle, and a basic DBS will be carried out should the post holder not hold a current check.
Duties:
- Assist with tenants income collection, anti-social behaviour and tenancy management
- Accountable for around 850 dwellings
- Play an active part in the provision of a local, responsive, housing service as part of the tenancy services team
- Ensure tenants comply with their conditions of their tenancy
- Monitor all current accounts in arrears up to notice stage and take appropriate action
- Monitor hostel, garage and any other accounts in arrears up to notice stage
- Investigate and resolve reports of anti-social behaviour and breaches of tenancy
- Process applications and requests for changes to tenancies
- Carry out regular grounds maintenance inspections
Benefits:
- £34,434 per annum
- Experience required
- Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
- Knowledge of housing maintenance, housing law, welfare benefits
- Experience in using Housing IT systems
- Self-motivated, and able to proactively work from home
- Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Tenancy Housing Services Officer in Basildon employer: Focus Resourcing
Contact Detail:
Focus Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Housing Services Officer in Basildon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Tenancy Services Officer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching common questions related to tenancy services. Think about your past experiences and how they relate to the job description. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role, which is always a bonus.
✨Tip Number 4
Check out our website for more opportunities! We regularly update our listings, so keep an eye out for similar roles that match your skills. The perfect job could be just a click away!
We think you need these skills to ace Tenancy Housing Services Officer in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous tenancy services experience. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t forget to mention your knowledge of housing maintenance, housing law, and IT systems in your application. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, you can check out other roles that might interest you!
How to prepare for a job interview at Focus Resourcing
✨Know Your Tenancy Services
Make sure you brush up on your knowledge of tenancy services and housing law. Be ready to discuss your previous experience in managing tenancies, handling anti-social behaviour, and income collection. This will show that you understand the role and can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in past roles, especially related to tenant disputes or arrears. Highlighting your proactive approach to problem-solving will demonstrate your ability to handle the challenges of the job.
✨Demonstrate Your Organisational Skills
Since the role involves managing a busy workload, be ready to talk about how you prioritise tasks and stay organised. Share specific strategies you use to manage your time effectively, especially when working from home or out on site.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.