At a Glance
- Tasks: Assist customers with vehicle services and manage their needs effectively.
- Company: Join a leading automotive service provider with a focus on customer satisfaction.
- Benefits: Earn £30,000 plus OTE £40,000, with perks like pension and employee car purchase scheme.
- Other info: Ideal for those with their own transport; great career progression opportunities await!
- Why this job: Be part of a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Passion for customer service and strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Experienced Automotive Service Advisor required to work Monday - Friday, 8am - 6pm, and Saturdays, 8am - 2pm on a 1 in 3 rotation. Salary is £30,000, plus OTE £40,000. Fantastic additional perks available - such as pension, life assurance, employee car purchase scheme.
Daily duties:
- Arrange vehicle services via telephone and face to face communication
- Understand customer's requirements, addressing any specific concerns
- Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames
- Contact customers to advise of further services or costs that arise during the service
- Arrange alternative transport for the customer
Benefits:
- Salary per annum is £30,000, plus OTE £40,000
- Achievable bonus plan
- Pension
- Life assurance
- Employee car purchase
- Repair discount scheme
The ideal applicant will have their own transport given the site location. The ideal applicant will have a passion for customer service, excellent face to face and telephone communication skills. Computer literacy is essential, as is the ability to learn new systems quickly.
Senior Service Advisor in Basildon employer: Focus Resourcing
Focus Resourcing is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee well-being and professional growth. With the flexibility of hybrid working arrangements, you can enjoy a balanced lifestyle while making a meaningful impact in the healthcare sector within a charitable framework. Join us to be part of a team that values your expertise and fosters continuous development in governance and compliance.
