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- Tasks: Support the team with data management and client enquiries in a financial services environment.
- Company: Join a reputable financial services firm in central Chelmsford, just a short walk from the station.
- Benefits: Enjoy excellent training and a supportive working environment; office-based role with no parking.
- Why this job: Gain valuable experience in administration while contributing to meaningful client projects.
- Qualifications: No specific qualifications required; previous office experience and strong communication skills preferred.
- Other info: Full DBS and credit check required before starting; must be available to start within 1-2 weeks.
FULL DBS/CREDIT CHECK REQUIRED BEFORE STARTING. Our Chelmsford client is seeking a strong administrator to assist the team whilst they undertake a client project. This role is working in central Chelmsford (no parking) and is office based working 9-5.00pm. Our client needs this support until the end of May. Our client's office is a 5-10 minute walk from the station. We require people who are not on notice and can start within 1-2 weeks. As this is a financial services environment you will need to pass a criminal and credit check prior to starting the assignment.
You will be responsible for updating the specialist database and basic pensions calculations. You will need a good eye for detail, strong data entry skills and an excellent telephone manner.
Your role:
- Maintaining data and processing requests in relation to the Pension database and membership
- Dealing with enquiries on the telephone, email and in writing
- Collation of data for Management Information (MI) and production of MI report
- General admin support for the team
- Receiving and handling internal and external telephone queries
- Running automated systems calculations
- Producing letters to 'draft standards' via Electronic Document Management system (EDM) in response to customer queries and arranging for them to be issued after checking
- Amending of, and with experience developing into checking non-financial work e.g. change of address
- Developing a basic knowledge and awareness of their clients and associated schemes
- Assisting the team with project related work e.g. bulk mailshots to scheme members
Skills required:
- Pensions knowledge advantageous, but not essential
- Ideally previous experience of working within an office environment is required
- Computer literate, including Word and Excel
- Organised, methodical and logical approach to tasks
- Common sense
- Good time management skills
- Can do attitude and takes pride in work
- Ability to work in a team towards targets
- Excellent communication skills, both written and verbal
- Ability to work on own initiative
Our client offers excellent training and a lovely working environment. If you are interested please call Sharon or apply ASAP.
Administrator employer: Focus Resourcing
Contact Detail:
Focus Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with the financial services sector, especially pensions. Understanding basic pension calculations and terminology can give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Since the role requires excellent communication skills, practice articulating your thoughts clearly. You might want to prepare for common interview questions by rehearsing your responses with a friend or in front of a mirror.
✨Tip Number 3
Make sure to highlight your organisational skills and attention to detail during any discussions. Consider preparing examples from your past experiences where you successfully managed data or handled administrative tasks efficiently.
✨Tip Number 4
Since the position is office-based and requires a quick start, be ready to discuss your availability openly. Emphasising your readiness to begin work within the specified timeframe can make you a more attractive candidate.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and any skills that align with the job description, such as data entry and communication skills. Use specific examples to demonstrate your abilities.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your attention to detail, organisational skills, and any experience you have in a financial services environment, even if it's limited.
Highlight Relevant Skills: In your application, emphasise your computer literacy, particularly with Word and Excel, as well as your ability to manage time effectively. These are crucial for the administrator role.
Prepare for Background Checks: Since a full DBS and credit check is required, be ready to provide any necessary information promptly. Mention your understanding of this requirement in your application to show you are prepared and serious about the role.
How to prepare for a job interview at Focus Resourcing
✨Research the Company
Before your interview, take some time to research the company and its values. Understanding their mission and the specifics of the financial services environment will help you tailor your answers and show that you're genuinely interested in the role.
✨Highlight Relevant Skills
Make sure to emphasise your data entry skills, attention to detail, and any experience with databases or administrative tasks. Be prepared to give examples of how you've successfully managed similar responsibilities in the past.
✨Prepare for Common Questions
Anticipate questions related to your organisational skills, ability to work under pressure, and how you handle enquiries. Practising your responses can help you feel more confident during the interview.
✨Show Your Communication Skills
Since excellent communication is key for this role, be sure to demonstrate your verbal and written skills throughout the interview. Speak clearly, listen carefully, and provide concise answers to show that you can effectively communicate with both colleagues and clients.
