Our outstanding and successful client, a national IT Service Provider who support some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis.
You will be based in the Oldham / Bolton area and will attend customer sites in the region to health-check customer tech, diagnose and resolve technical issues relating to customers on-site technology, including EPOS, business systems, and back-office servers.
You'll be the bridge between tech issues and business success - making a tangible difference for customers!
Location
Oldham / Boltonregion (on-site visits + remote reporting)
Travel
Significant regional travel with some overnight stays (full expenses and accommodation provided)
Company Van
Van + fuel card provided (full, clean manual UK Licence required to be considered for this role).
Hours
Monday to Friday 40hrs / week. Core hours - 09:00 - 17:00 or 12:00 - 20:00 with 30 mins lunch.
with 1 in 8 weekends
What you'll be doing
- Visit customer sites to diagnose & resolve EPOS, network, and business system issues
- Capture photographic evidence and compile clear, actionable reports
- Coordinate fixes - liaise with management, IT providers & third parties
- Mediate IT solutions between franchisees, service desks, and IT contractors
- Ensure accurate stock tracking & report completion for smooth operations
- Keep stakeholders informed & updated at all times
What we're looking for
- Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems
- Excellent Customer Service skills and the ability to communicate effectively with internal and external customers, stakeholders and third parties.
- High degree of flexibility in terms of hours of work and location.
- High level of health, safety and environmental compliance
- Full clean driving license.
- Clean DBS required.
Salary & Benefits
Salary will be £26,437 plus lots of overtime.
- 23 days holiday per annum + bank
- private healthcare provided through BUPA
- death in service (4 x salary)
- group income protection
- company pension
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IT Field Technician in Oldham employer: Focus Resourcing Limited
Focus Resourcing Limited is an excellent employer that fosters a supportive and dynamic work culture in Leigh-on-Sea, where employees are valued and encouraged to grow. With a focus on professional development and a commitment to employee well-being, the company offers unique opportunities for advancement while ensuring a collaborative environment that makes every day rewarding.
