At a Glance
- Tasks: Manage customer orders and ensure timely delivery while providing excellent service.
- Company: Join a dynamic team in St Mellons with a focus on collaboration.
- Benefits: Enjoy a competitive salary, annual bonus, private healthcare, and 24 days holiday.
- Other info: Great training opportunities and a fun work culture with regular social events.
- Why this job: Be the backbone of sales operations and make a real difference for customers.
- Qualifications: Organised, detail-oriented, and confident in communication; experience in sales admin is a plus.
The predicted salary is between 25425 - 31075 £ per year.
We are looking for a highly organised, proactive and detail-oriented Sales Administrator to join our team in St Mellons.
This is a key role within the business, taking responsibility for the full sales administration process, from initial customer enquiries and quotations through to order processing, dispatch and delivery.
You will work closely with customers and colleagues across Sales, Production, Warehouse, Logistics and Finance to ensure orders are processed accurately, deadlines are met and customers receive an excellent level of service.
Key Responsibilities
- Manage customer orders from initial enquiry through to final delivery.
- Prepare quotations, order confirmations, invoices and relevant sales documentation.
- Monitor order progress, coordinate dispatch and proactively follow up on outstanding actions.
- Liaise with customers and internal departments to ensure orders are fulfilled accurately and on time.
- Prepare export and shipping documentation where required.
- Maintain accurate customer and order records and assist with sales reporting.
- Handle telephone enquiries, general correspondence and other office administration.
About You
You will be exceptionally organised, have excellent attention to detail and take pride in seeing tasks through to completion.
You will be confident communicating with different departments, managing competing priorities and taking the initiative to resolve issues without needing constant supervision.
We are looking for someone who is dependable, customer-focused and comfortable taking ownership of their workload.
Ideally, you will have
- Experience in sales administration, order processing or a similar role.
- Good IT skills and confidence using Microsoft Office.
- Experience with Sage 200, Salesforce and export documentation.
- Experience with these systems and export processes is advantageous but not essential, as training can be provided for the right candidate.
A positive attitude, strong organisational skills and a willingness to learn are what matter most.
- Salary & Benefits
- Salary £(phone number removed) depending on experience
- 35-hour week
- Annual bonus and enhanced pension
- 24 days holiday + bank holidays
- Private healthcare
- BHSF Health Cash Plan
- Training, development, and career progression
- Regular staff and social events
- #J-18808-Ljbffr
Sales Administrator in Cardiff employer: Focus Resourcing Limited
Focus Resourcing Limited is an excellent employer that fosters a supportive and dynamic work culture in Leigh-on-Sea, where employees are valued and encouraged to grow. With a focus on professional development and a commitment to employee well-being, the company offers unique opportunities for advancement while ensuring a collaborative environment that makes every day rewarding.
