At a Glance
- Tasks: Support residents with welfare and housing needs while ensuring their independence.
- Company: Established charity dedicated to helping those in need.
- Benefits: Earn £15.00 - £15.67 per hour, plus pension and team events.
- Other info: Part-time role with flexible shifts and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Knowledge of welfare and housing, strong admin skills, and excellent communication.
The predicted salary is between 13650 - 14259 £ per year.
Welfare and Housing Assistant required to support an established Charity. Working part time 17.5 hours a week, across 2-3 days alternating each week, shift hours are between 8am - 8pm and will include weekends and bank holidays. Hourly rate is £15.00 - £15.67 per hour.
The Welfare and Housing Assistant is required to provide an accurate and timely administrative service in all aspects of the day-to-day operation of the Welfare and Housing department. The purpose of the role is to ensure that residents who need additional care, support or supervision maintain their rooms, live safely, and can access services that help them to live independently.
Duties:
- Ensure Residents understand and comply with Conditions of Residence
- Assist service users to understand their rights and responsibilities with regards to welfare benefits
- Provide practical help for residents with regards to accessing personal grants on their behalf
- To carry out room clearance as directed by the Welfare and Housing Manager
- Monitor the storage of residents' items in the baggage room and dispose of items
- Carry out Risk and Needs Assessments as directed and monitor residents to manage their ongoing needs
- Assist the Welfare and Housing Manager with investigating and dealing with any resident issues, complaints, or events
- In conjunction with the Welfare Team fully investigate any resident issues, complaints or events
- Follow the organisations debt management policy and procedures and act with regards to non-payment / arrears
- Monitor and check service charge payments and housing benefit on a weekly basis
Benefits:
- £15.00 - £15.67 per hour
- £13,650 - £14,259.70 per annum
- Pension
- Team events
Experience and attributes required:
- Knowledge or welfare and housing
- Previous administration experience
- Strong computer literacy to include Microsoft Excel and Word
- Excellent communication skills
- Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Welfare and Housing Assistant employer: Focus Resourcing Group
Join our dedicated team as a Welfare and Housing Assistant, where you will play a vital role in supporting residents to live independently and safely. Our charity offers a supportive work culture, flexible part-time hours, and opportunities for personal growth, all while making a meaningful impact in the community. With competitive pay and team events, we ensure that our employees feel valued and engaged in their important work.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare and Housing Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the welfare and housing sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the charity's mission and values. Tailor your answers to show how your skills align with their goals. We want to see your passion for helping others shine through!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on articulating your experience in welfare and housing clearly and concisely.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we regularly update our listings, so keep checking back for new opportunities that fit your skills.
We think you need these skills to ace Welfare and Housing Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in welfare and housing. We want to see how your skills match the role, so don’t be shy about showcasing your relevant admin experience and communication skills!
Showcase Your Skills:When filling out your application, emphasise your strong computer literacy and ability to manage a busy workload. We’re looking for someone who can stay calm under pressure, so share examples that demonstrate this quality.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate straightforward applications that get right to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you a great fit for the Welfare and Housing Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and consider you for this position and any future roles that might suit you. We can’t wait to hear from you!
How to prepare for a job interview at Focus Resourcing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare and housing. Understand the key responsibilities of the role and be ready to discuss how your previous experience aligns with them. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
As a Welfare and Housing Assistant, you'll need to communicate effectively with residents and colleagues. Prepare examples of how you've successfully communicated in past roles, especially in challenging situations. This will highlight your ability to handle sensitive matters.
✨Demonstrate Your Organisational Skills
The job requires managing a busy workload, so be ready to talk about how you prioritise tasks and stay organised. Share specific strategies or tools you use to keep everything on track, which will reassure them of your proactive approach.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to resident issues or complaints. Think through potential scenarios beforehand and how you would handle them. This will help you demonstrate your problem-solving skills and calmness under pressure.
