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- Tasks: Engage with customers through telesales, building relationships and promoting products.
- Company: Exciting and growing business in Tredegar, leaders in their field.
- Benefits: Competitive salary, pension scheme, gym discounts, and 25 days annual leave.
- Why this job: Join a supportive team and make an impact in a dynamic sales environment.
- Qualifications: Strong communication skills and experience in telesales or customer service.
- Other info: Enjoy funded social events and access to mental health resources.
The predicted salary is between 30000 - 42000 £ per year.
Our fantastic client in Tredegar, an exciting and growing business who are leaders in their field, are recruiting for Telesales Representatives to join them on a permanent basis. Working at their stunning Head Office, and as part of a diverse and supportive team, you will contact existing and potential new customers through tele-sales activity, building strong relationships with contacts and promoting the company products and services.
What you'll be doing:
- Contact potential or existing customers to inform them about a product or service.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to field sales team when needed - setting appointments as required.
- Enter and update customer information in Hubspot.
- Process orders accurately - progress to Quotation via Hubspot workflow.
- Handle grievances to preserve the company's reputation.
- Go the 'extra mile' to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
What we're looking for:
- Excellent communication and interpersonal skills.
- Proven experience in telesales or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of Hubspot and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Calm under pressure and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues.
Package:
- Competitive salary (to be discussed at screening stage), plus excellent benefits including:
- Defined contribution pension scheme (matched employer contribution of 5%)
- Perkbox membership, plus 50 flexi points per month
- Discounts at local gym
- Free on-site parking
- Company workwear available free of charge (but not mandatory)
- Free mortgage advice through Mercer Marsh partners
- 25 days annual leave plus public holidays
- Defined shut down period between Christmas & New Year
- Cashplan (Medicash) with access to GP, support services, and annual capped amounts towards healthcare
- Employee Assistance Programme (Health Assured) for employee and immediate family
- Funded company social events (at least twice a year)
- Access to Mental Health First Aid team (and resources through Pulse and Perkbox)
- Car sharing incentives (e.g. winter car check, summer mini-valet)
- On site Electrical Vehicle Charging (nominal monthly charge)
- Secure cycle shelter
- Disability Confident Committed Employer
- Silver Investors in People Award
Locations
Telesales in Tredegar, Wales employer: Focus Resourcing Group
Contact Detail:
Focus Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales in Tredegar, Wales
✨Tip Number 1
Get to know the company inside out! Research their products and services, and understand their customer base. This will help you tailor your pitch and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Role-play common telesales scenarios with a friend or family member. This will boost your confidence and help you handle objections like a pro when you're on the phone.
✨Tip Number 3
Network, network, network! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that telesales role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in telesales.
We think you need these skills to ace Telesales in Tredegar, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telesales role. Highlight your communication skills and any relevant experience in sales or customer service. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for sales and how you can help us build strong relationships with our customers.
Show Off Your Hubspot Knowledge: Since we use Hubspot, it's a good idea to mention any experience you have with it. If you're familiar with updating customer info or processing orders, let us know! It’ll give you an edge in the application process.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Focus Resourcing Group
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services the company offers. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Pitch
Telesales is all about communication, so practice your sales pitch! Role-play with a friend or family member to get comfortable with explaining the benefits of the products and handling objections. The more you practice, the more natural it will feel during the interview.
✨Familiarise Yourself with Hubspot
Since the role involves using Hubspot, take some time to explore the platform if you're not already familiar with it. Understanding how to enter and update customer information will give you an edge and demonstrate your readiness for the job.
✨Prepare for Common Questions
Think about common interview questions related to telesales, such as how you handle rejection or meet sales quotas. Prepare specific examples from your past experiences that highlight your skills and achievements, making sure to align them with what the company is looking for.
