Service Advisor

Service Advisor

Full-Time 29880 - 36520 £ / year (est.) No working from home possible
Focus Resourcing Group

At a Glance

  • Tasks: Assist customers with vehicle services and ensure their needs are met.
  • Company: Join a leading automotive service provider with a focus on customer satisfaction.
  • Benefits: Earn £27,000 plus OTE £38,000, with perks like pension and employee discounts.
  • Other info: Great opportunity for career growth in a dynamic automotive environment.
  • Why this job: Be the go-to person for customers and make their service experience exceptional.
  • Qualifications: Passion for customer service and strong communication skills required.

The predicted salary is between 29880 - 36520 £ per year.

Experienced Automotive Service Advisor required to work Monday - Friday, 8am - 6pm, and Saturdays, 8am - 2pm on a 1 in 3 rotation.

Salary is £27,000, plus OTE £38,000. Fantastic additional perks available - such as pension, life assurance, employee car purchase scheme.

Daily duties:

  • Arrange vehicle services via telephone and face to face communication
  • Understand customer's requirements, addressing any specific concerns
  • Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames
  • Contact customers to advise of further services or costs that arise during the service
  • Arrange alternative transport for the customer

Benefits:

  • Salary per annum is £27,000
  • OTE £38,000
  • Achievable bonus plan
  • Pension
  • Life assurance
  • Employee car purchase
  • Repair discount scheme

The ideal applicant will have their own transport given the site location. The ideal applicant will have a passion for customer service, excellent face to face and telephone communication skills. Computer literacy is essential, as is the ability to learn new systems quickly.

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our web.

Service Advisor employer: Focus Resourcing Group

Join a dynamic team where your sales expertise will be valued and rewarded. Our company fosters a collaborative work culture that prioritises employee growth, offering ongoing training and development opportunities to help you excel in your career. Located in a vibrant area, we provide a competitive salary package along with bonuses, ensuring that your hard work is recognised and appreciated.

Focus Resourcing Group

Contact Details:

Focus Resourcing Group Recruitment Team

We think you need these skills to ace Service Advisor

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Customer Service Skills
Customer Service