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- Tasks: Manage pension administration tasks and support a busy team in Middlesbrough.
- Company: Join a prestigious client with a supportive work environment.
- Benefits: Earn £12.71 per hour with potential for permanent role after 3-6 months.
- Other info: Flexible, proactive individuals will thrive in this dynamic role.
- Why this job: Gain valuable experience in the pensions industry while developing your skills.
- Qualifications: Proven admin skills, strong customer service, and basic understanding of pensions preferred.
The predicted salary is between 25000 - 30000 £ per year.
Our prestigious clients are now seeking experienced Administrators to work in their busy pensions team. This role is based in the centre of Middlesbrough (no parking available). They offer a great working environment in a supportive team. You will be required to work on a temp basis for 3-6 months. This could lead to a permanent role in the long term.
Ideal candidates will already have proven administration skills and strong customer service skills. You will need to have been a resident in the UK for the last 3 years or more to undergo the checks required below as all candidates will have to undergo a full criminal and credit check before starting the role.
Hourly rate: £12.71 per hour Hours: 9AM - 5PM
Your role:
- Handle key pension administration tasks including new entrants, leavers, retirements, transfers, and deaths.
- Maintain and update pension databases and systems accurately.
- Respond to internal and external queries, including those from DWP and HMRC.
- Perform both automated and manual pension benefit calculations.
- Draft and issue customer correspondence using the Electronic Document Management system (EDM).
- Support non-financial updates (e.g. address changes) and assist with checking work as experience grows.
- Collaborate with internal teams and external partners to deliver a comprehensive client service.
- Accurately log time and meet utilisation targets using the Virtual Office system.
The person:
- Some office-based experience, ideally within financial services or pensions, is preferred but not essential.
- Basic awareness or understanding of the pensions industry is beneficial.
- Strong numerical aptitude, demonstrated through academic or work experience.
- Proficient in Microsoft Word, Excel, and Outlook.
- Excellent organisational and planning skills, with the ability to prioritise and meet deadlines.
- High attention to detail and accuracy in both written and numerical tasks.
- Strong communication and interpersonal skills, both written and verbal.
- Positive, flexible, and proactive approach to learning and work responsibilities.
- Able to follow procedures, take ownership of tasks, and work effectively in a team.
Administrator in Middlesbrough employer: Focus Resourcing Group
Contact Detail:
Focus Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administrator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for admin roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you showcase your skills effectively.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Administrator in Middlesbrough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your relevant experience in administration and customer service, and don’t forget to mention any specific skills that match the job description, like your proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the pensions team. Share examples of your past experiences and how they relate to the tasks mentioned in the job description.
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check everything before you hit send. This will show us that you take pride in your work and can follow procedures.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Focus Resourcing Group
✨Know Your Pensions Basics
Before heading into the interview, brush up on your knowledge of the pensions industry. Familiarise yourself with key terms and processes related to pension administration. This will not only show your interest in the role but also help you answer questions confidently.
✨Showcase Your Admin Skills
Prepare examples from your past experiences that highlight your administration skills. Think about specific tasks you've handled, like managing databases or responding to customer queries. Be ready to discuss how you maintained accuracy and attention to detail in your work.
✨Demonstrate Strong Communication
Since this role involves responding to internal and external queries, practice articulating your thoughts clearly. You might be asked situational questions, so think of scenarios where you effectively communicated with clients or team members. This will showcase your interpersonal skills.
✨Be Ready for Practical Questions
Expect some practical questions related to the job, such as how you would handle a specific pension calculation or manage a tight deadline. Prepare by reviewing common pension administration tasks and think through how you would approach them. This will demonstrate your problem-solving abilities.