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For Companies At a Glance
- Tasks: Assist customers in German, handle enquiries, and process orders accurately.
- Company: Established client based in Weybridge, Surrey with a strong reputation.
- Benefits: Generous holiday allowance, hybrid working, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your customer service skills while using your language abilities.
- Qualifications: Fluent in German and English, with excellent communication skills.
- Other info: Permanent position with Monday to Friday working hours.
The predicted salary is between 30000 - 42000 £ per year.
An excellent opportunity has arisen to work for our established client who are based in Weybridge, Surrey as a German Customer Service Advisor. You will have responsibility for dealing with customer enquiries and ensuring orders are processed accurately.
Job Type: Permanent
Working Hours: Monday - Friday, 8am to 4.30pm / 8.30am - 5pm
Location: Weybridge, Surrey - hybrid working
Benefits: Generous holiday entitlement.
German Customer Service Advisor in Kent employer: Focus Resourcing Group
Contact Detail:
Focus Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Customer Service Advisor in Kent
✨Tip Number 1
Make sure you know the company inside out! Research their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your German! Since this is a German Customer Service Advisor role, brush up on your language skills. Try role-playing common customer scenarios with a friend to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips about the company culture and even lead to referrals, which can boost your chances of landing an interview.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about the opportunity and want to be part of our team.
We think you need these skills to ace German Customer Service Advisor in Kent
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what the company is looking for, so make sure you tailor your application to highlight how you fit the bill.
Show Off Your Language Skills: As a German Customer Service Advisor, your language skills are key! Make sure to showcase your proficiency in German and any relevant experience you have in customer service. We want to see how you can connect with customers!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like you would with a customer!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen and ready to jump on this opportunity!
How to prepare for a job interview at Focus Resourcing Group
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research their customer service approach and be ready to discuss how your skills align with their needs, especially in handling customer enquiries in German.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service. Think about scenarios where you've successfully resolved issues or improved customer satisfaction. This will help you articulate your experience clearly during the interview.
✨Showcase Your Language Skills
Since this role requires fluency in German, be prepared to demonstrate your language skills. You might be asked to conduct part of the interview in German, so practice speaking confidently and clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. This shows your interest in the role and helps you gauge if the company is the right fit for you. Ask about team dynamics or how success is measured in the customer service department.
