Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and resolve IT issues at customer sites in Falkirk/Dundee.
- Company: Join a leading national IT Service Provider working with top UK brands.
- Benefits: Enjoy a permanent role with potential for growth and development.
- Why this job: Be part of a dynamic team making a real impact in tech solutions.
- Qualifications: Experience in IT support and a passion for technology is essential.
- Other info: Opportunity to work with renowned clients and enhance your skills.
The predicted salary is between 30000 - 42000 £ per year.
Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis.
You will be based in the Falkirk / Dundee area, and will attend customer sites in the region to diagnose and resolve technical IT issues relating to customers on-site technology.
IT Field Technician employer: Focus Resourcing Group
Contact Detail:
Focus Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Technician
✨Tip Number 1
Familiarise yourself with the common technical issues faced by businesses in the Falkirk and Dundee area. Understanding local challenges can help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the IT field, especially those who work as technicians. Attend local tech meetups or online forums to gain insights and potentially get referrals for the position.
✨Tip Number 3
Brush up on your customer service skills, as you'll be interacting with clients on-site. Being able to communicate technical information clearly and effectively will set you apart from other candidates.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their mission during interviews can show your genuine interest and fit for the role.
We think you need these skills to ace IT Field Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the IT Field Technician position. Tailor your application to highlight relevant experience and technical expertise.
Highlight Technical Skills: Make sure to emphasise your technical skills in your CV and cover letter. Mention any relevant certifications, software knowledge, and troubleshooting experience that align with the requirements of the role.
Showcase Customer Service Experience: As an IT Field Technician, you'll be interacting with customers regularly. Include examples of your customer service experience in your application to demonstrate your ability to communicate effectively and resolve issues on-site.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the position and how your background makes you a suitable candidate. Use specific examples to illustrate your problem-solving skills and adaptability in a field environment.
How to prepare for a job interview at Focus Resourcing Group
✨Know Your Technical Stuff
As an IT Field Technician, you'll need to demonstrate your technical knowledge. Brush up on common IT issues and solutions, especially those relevant to the technologies used by the company. Be prepared to discuss your past experiences in troubleshooting and resolving technical problems.
✨Showcase Your Customer Service Skills
Since this role involves attending customer sites, it's crucial to highlight your customer service abilities. Prepare examples of how you've effectively communicated with clients and resolved their issues. This will show that you can handle not just the technical side, but also the interpersonal aspects of the job.
✨Familiarise Yourself with the Company
Research the company and its clients before the interview. Understanding their services and the industries they operate in will help you tailor your responses and show genuine interest. Mentioning specific clients or projects during your interview can set you apart from other candidates.
✨Prepare for Practical Scenarios
Expect to face practical scenarios or problem-solving questions during the interview. Think about how you would approach diagnosing and fixing common IT issues on-site. Practising these scenarios can help you articulate your thought process clearly and confidently.
