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For Companies At a Glance
- Tasks: As an IT Field Technician, you'll diagnose and fix tech issues at customer sites.
- Company: Join a leading national IT Service Provider working with top UK brands.
- Benefits: Enjoy a permanent position with opportunities for growth and development.
- Why this job: Be part of a dynamic team solving real-world tech problems and making an impact.
- Qualifications: Experience in IT support and troubleshooting is essential.
- Other info: Position based in Preston; travel to various customer locations required.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis.
You will be based in the Preston area, and will attend customer sites to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, busine…
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IT Field Technician employer: Focus Resourcing Group
Contact Detail:
Focus Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Technician
✨Tip Number 1
Make sure to familiarize yourself with the specific technologies and systems mentioned in the job description, such as EPOS systems. This knowledge will help you stand out during interviews and demonstrate your readiness for the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific challenges faced by IT Field Technicians, which can help you tailor your approach.
✨Tip Number 3
Prepare for practical assessments or technical questions that may be part of the interview process. Brush up on troubleshooting techniques and common IT issues to showcase your problem-solving skills effectively.
✨Tip Number 4
Demonstrate your customer service skills during the interview. As an IT Field Technician, you'll be interacting with clients regularly, so showing that you can communicate effectively and handle customer concerns is crucial.
We think you need these skills to ace IT Field Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Field Technician position. Understand the key responsibilities and required skills, such as diagnosing technical issues and working with on-site technology.
Tailor Your CV: Customize your CV to highlight relevant experience in IT support and field service roles. Include specific examples of how you've successfully resolved technical issues in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention any experience you have with EPOS systems or similar technologies, and explain why you're a great fit for this role.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Focus Resourcing Group
✨Show Your Technical Skills
Be prepared to discuss your technical expertise in detail. Highlight your experience with EPOS systems and any other relevant technologies. Providing specific examples of past issues you've resolved can demonstrate your problem-solving abilities.
✨Understand the Company and Its Clients
Research the company and its major clients before the interview. Understanding their business model and the types of technology they use will help you tailor your responses and show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
As an IT Field Technician, you'll be interacting with customers regularly. Be ready to share examples of how you've provided excellent customer service in the past, especially in challenging situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your troubleshooting skills. Practice articulating your thought process when diagnosing and resolving technical issues, as this will showcase your analytical skills and approach to problem-solving.
