Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for solving IT issues and requests.
- Company: Join a dynamic team focused on innovative IT solutions.
- Benefits: Enjoy a collaborative office environment with opportunities for growth.
- Why this job: Gain hands-on experience in IT while making a real impact.
- Qualifications: Looking for tech-savvy problem solvers with a passion for IT.
- Other info: Opportunity to travel to different company sites for hands-on support.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for an IT 2nd / 3rd Line Engineer , working with an office-based team. The role will be first point of contact for the IT-related issues, problems, incidents or requests. Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Duties: Assess, troubleshoot and resolve all end user computing issues . Help to develop processes and methods of operating . Work from or travel to company sites to provide extended end user computing services to… JBLK1_UKTJ
IT 2nd / 3rd line Engineer employer: Focus Resourcing Group
Contact Detail:
Focus Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT 2nd / 3rd line Engineer
✨Tip Number 1
Make sure you familiarize yourself with common IT issues and troubleshooting techniques. Being able to demonstrate your problem-solving skills during the interview will show that you're ready to tackle the challenges of the role.
✨Tip Number 2
Highlight any experience you have with end user computing services. If you've worked directly with users to resolve their IT issues, be prepared to share specific examples that showcase your ability to communicate effectively and provide excellent support.
✨Tip Number 3
Research our company culture and values. Understanding what we stand for will help you align your answers during the interview and demonstrate that you're a good fit for our team.
✨Tip Number 4
Prepare questions to ask us about the role and the team. This shows your genuine interest in the position and helps you assess if this is the right opportunity for you.
We think you need these skills to ace IT 2nd / 3rd line Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly in 2nd and 3rd line roles. Include specific examples of troubleshooting and resolving end user computing issues.
Showcase Technical Skills: List the technical skills that are relevant to the job description, such as familiarity with operating systems, networking, and any specific software or tools mentioned in the job posting.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your background makes you a great fit. Mention your problem-solving abilities and any experience developing processes or methods.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in IT roles.
How to prepare for a job interview at Focus Resourcing Group
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to IT support. Be prepared to discuss troubleshooting methods and specific technologies you've worked with, as you'll be the first point of contact for IT-related issues.
✨Demonstrate Problem-Solving Skills
During the interview, showcase your ability to assess and resolve end user computing issues. Use examples from your past experiences where you successfully troubleshot a problem or improved a process.
✨Show Team Spirit
Since you'll be working with an office-based team, emphasize your ability to collaborate effectively. Share instances where you contributed to a team project or helped colleagues solve their IT problems.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT processes and the challenges they face. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
