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- Tasks: As a Housing Repairs Complaints Surveyor, you'll handle and resolve housing repair complaints.
- Company: Join a reputable organisation dedicated to improving housing standards.
- Benefits: Enjoy competitive pay, potential for permanent placement, and a supportive work environment.
- Why this job: Make a real impact in the community while developing your skills in a dynamic role.
- Qualifications: No specific qualifications required; just bring your passion for helping others.
- Other info: This is a temporary role with the possibility of becoming permanent.
The predicted salary is between 30000 - 45000 £ per year.
Job Description
Housing Repairs Complaints Surveyor required for what will initially be a 3-6 month temporary contract, but is likely to become a fixed term or permanent contract in the future. Hourly pay rate will be based on a yearly salary of £40,777 working 37 hours a week, Monday – Friday.
DBS check will be carried out by the client once the successful candidate has been selected. Please disclose any criminal…
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Housing Repairs Complaints Surveyor employer: Focus Resourcing Group
Contact Detail:
Focus Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Repairs Complaints Surveyor
✨Tip Number 1
Familiarise yourself with the common issues and complaints related to housing repairs. Understanding the typical challenges faced by tenants will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing sector. Attend local events or join online forums where you can connect with others in the field, as this can lead to valuable insights and potential job referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences that showcase your problem-solving skills and ability to handle complaints effectively.
✨Tip Number 4
Research the organisation's values and mission. Tailoring your conversation to align with their goals during interviews can show your genuine interest in the role and the company.
We think you need these skills to ace Housing Repairs Complaints Surveyor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Repairs Complaints Surveyor position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in housing repairs, complaints handling, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Compelling Cover Letter: Your cover letter should complement your CV by providing context to your experience. Explain why you are interested in this specific role and how your background makes you a great fit. Be sure to mention your understanding of the importance of customer service in housing repairs.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of a Housing Repairs Complaints Surveyor.
How to prepare for a job interview at Focus Resourcing Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Repairs Complaints Surveyor. Familiarise yourself with common issues faced in housing repairs and how to effectively address complaints.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to demonstrate your problem-solving skills. Think of examples from your past experiences where you successfully resolved complaints or handled difficult situations.
✨Research the Company
Take some time to research the company you’re interviewing with. Understand their values, mission, and any recent news related to housing repairs. This will help you tailor your answers and show genuine interest.
✨Be Ready for DBS Discussion
Since a DBS check will be carried out, be prepared to discuss any relevant background information. Be honest and upfront about your history, as transparency is key in building trust with potential employers.
