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- Tasks: Assist customers in German, handle enquiries, and process orders accurately.
- Company: Established client based in Weybridge, Surrey with a strong reputation.
- Benefits: Generous holiday allowance, hybrid working, and supportive team environment.
- Why this job: Join a dynamic team and enhance your customer service skills while using your language expertise.
- Qualifications: Fluent in German and excellent communication skills required.
- Other info: Permanent position with Monday to Friday working hours.
The predicted salary is between 30000 - 42000 £ per year.
An excellent opportunity has arisen to work for our established client who are based in Weybridge, Surrey as a German Customer Service Advisor. You will have responsibility for dealing with customer enquiries and ensuring orders are processed accurately.
Job Type: Permanent
Working Hours: Monday - Friday, 8am to 4.30pm / 8.30am - 5pm
Location: Weybridge, Surrey - hybrid working
Benefits: Generous holiday entitlement and other perks.
German Customer Service Advisor employer: Focus Resourcing Group
Contact Detail:
Focus Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Customer Service Advisor
✨Tip Number 1
Make sure you know the company inside out! Research their values, culture, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your German! Since this role is all about customer service in German, brush up on your language skills. Try role-playing common customer scenarios with a friend to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing that interview.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application. Plus, it shows that you’re proactive and keen to join our community. So, get clicking!
We think you need these skills to ace German Customer Service Advisor
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. It’ll give you a clear idea of what the role entails and what skills we’re looking for in a candidate.
Tailor Your CV and Cover Letter: Don’t just send out the same CV and cover letter for every job. Tailor them to highlight your relevant experience and skills that match the German Customer Service Advisor role. We love seeing how you can bring value to our team!
Show Off Your Language Skills: Since this role requires German language proficiency, make sure to showcase your language skills prominently in your application. Whether it’s through previous work experience or language certifications, let us know how fluent you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Focus Resourcing Group
✨Know Your Stuff
Make sure you understand the role of a German Customer Service Advisor inside out. Familiarise yourself with common customer queries and how to handle them effectively. Brush up on your German language skills, as fluency will be key in impressing your interviewers.
✨Showcase Your Experience
Prepare examples from your past work that highlight your customer service skills. Think about times when you resolved difficult situations or went above and beyond for a customer. This will demonstrate your capability and commitment to providing excellent service.
✨Research the Company
Take some time to learn about the company’s values, culture, and products. Understanding their mission will help you align your answers with what they’re looking for. Plus, it shows that you’re genuinely interested in being part of their team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team you'll be working with or the tools they use for customer service. Asking insightful questions not only shows your interest but also helps you gauge if the company is the right fit for you.
