French Speaking Customer Service Executive
French Speaking Customer Service Executive

French Speaking Customer Service Executive

Stonehouse Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for our customers, helping them with their needs and driving sales.
  • Company: Join a well-established company in Gloucester known for its commitment to customer satisfaction.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Make a real impact by enhancing customer experiences while achieving financial goals.
  • Qualifications: Experience in customer service and fluency in French are essential.
  • Other info: This role is perfect for those who thrive in a fast-paced, client-focused setting.

The predicted salary is between 28800 - 43200 £ per year.

We are looking to recruit for an experienced customer service executive to work within our busy established offices based in Gloucester. You will be the key contact between the company and their customers. This is a client-driven role and will be responsible for partnering with our customers to understand their needs, drive sales to achieve financial targets and ensure they experience excellent se…

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French Speaking Customer Service Executive employer: Focus Resourcing Group

At our Gloucester office, we pride ourselves on being an excellent employer that values our employees' contributions and fosters a collaborative work culture. We offer competitive benefits, ongoing training, and growth opportunities to help you advance your career while ensuring you enjoy a fulfilling work-life balance. Join us to be part of a dynamic team where your skills in customer service will make a meaningful impact.
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Contact Detail:

Focus Resourcing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land French Speaking Customer Service Executive

✨Tip Number 1

Make sure to brush up on your French language skills, as fluency is key for this role. Practice common customer service scenarios in French to ensure you can communicate effectively with clients.

✨Tip Number 2

Familiarize yourself with the company’s products and services. Understanding what we offer will help you better address customer needs and drive sales.

✨Tip Number 3

Prepare to showcase your problem-solving skills during the interview. Think of examples from your past experience where you successfully resolved customer issues or improved customer satisfaction.

✨Tip Number 4

Research our company culture and values. Being able to align your personal values with ours will demonstrate your commitment and fit for the team.

We think you need these skills to ace French Speaking Customer Service Executive

Fluent in French and English
Excellent Communication Skills
Customer Relationship Management
Sales Skills
Problem-Solving Skills
Active Listening
Time Management
Conflict Resolution
Adaptability
Attention to Detail
Team Collaboration
Empathy
Organizational Skills
Technical Proficiency in Customer Service Software

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in roles where you interacted with clients. Emphasize any experience you have in sales and achieving targets.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to understand and meet client needs. Mention your proficiency in French and how it can benefit the company.

Showcase Your Communication Skills: Since this role requires excellent communication, provide examples in your application of how you've successfully communicated with customers in the past, particularly in challenging situations.

Highlight Your Problem-Solving Abilities: Demonstrate your problem-solving skills by including specific instances where you resolved customer issues effectively. This will show your potential employer that you can handle the demands of the role.

How to prepare for a job interview at Focus Resourcing Group

✨Showcase Your Language Skills

Since this role requires fluency in French, be prepared to demonstrate your language skills during the interview. Practice common customer service scenarios in French to show your ability to communicate effectively with clients.

✨Understand Customer Needs

Research common customer service challenges and think about how you would address them. Be ready to discuss how you can partner with customers to understand their needs and provide tailored solutions.

✨Highlight Your Sales Experience

This position involves driving sales to achieve financial targets. Prepare examples from your past experience where you successfully increased sales or improved customer satisfaction, and be ready to share these stories.

✨Demonstrate Problem-Solving Skills

Customer service roles often require quick thinking and problem-solving abilities. Think of specific instances where you resolved a difficult situation for a customer and be prepared to explain your thought process during the interview.

French Speaking Customer Service Executive
Focus Resourcing Group
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  • French Speaking Customer Service Executive

    Stonehouse
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-03-10

  • F

    Focus Resourcing Group

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