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For Companies At a Glance
- Tasks: Diagnose and resolve IT faults at customer sites across Scotland.
- Company: Join a successful client known for their outstanding service and support.
- Benefits: Enjoy a permanent position with opportunities for growth and development.
- Why this job: Make a real impact by bridging tech issues and business success for customers.
- Qualifications: Experience in IT troubleshooting and field service engineering is required.
- Other info: This role offers the chance to work directly with clients and enhance their operations.
The predicted salary is between 36000 - 60000 £ per year.
Our outstanding and successful client are looking to recruit an experienced Field Service Engineer to join them on a permanent basis.
You will be covering Scotland , and will attend customer sites to diagnose and resolve technical IT faults to customers EPOS and back office IT equipment.
You’ll be the bridge between tech issues and business success – making a tangible difference for customers!
Locatio…
Field Service Engineer employer: Focus Resourcing Group
Contact Detail:
Focus Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarize yourself with common EPOS systems and back office IT equipment. Understanding the technical aspects of these systems will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the field service engineering community. Attend industry events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully diagnosed and resolved technical issues. Having specific examples ready will showcase your problem-solving skills and experience.
✨Tip Number 4
Research the company’s values and mission. Tailoring your conversation to align with their goals will show that you are not just looking for any job, but are genuinely interested in contributing to their success.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Field Service Engineer position. Understand the key responsibilities and required skills, especially those related to diagnosing and resolving technical IT faults.
Tailor Your CV: Customize your CV to highlight relevant experience in IT support, particularly with EPOS and back office IT equipment. Use specific examples that demonstrate your problem-solving skills and technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role. Emphasize your ability to bridge technical issues with business success and how you can make a tangible difference for customers.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Focus Resourcing Group
✨Show Your Technical Expertise
Be prepared to discuss your technical skills in detail. Highlight your experience with EPOS systems and back office IT equipment, as well as any troubleshooting techniques you've successfully employed in the past.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your ability to think critically under pressure.
✨Understand the Customer's Perspective
Since you'll be the bridge between tech issues and business success, it's crucial to show that you understand the importance of customer satisfaction. Be ready to discuss how you've prioritized customer needs in your past experiences.
✨Research the Company
Familiarize yourself with the company's products and services, as well as their market position. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
