At a Glance
- Tasks: Support a friendly team with admin and customer service tasks.
- Company: Join a small, established company with a welcoming atmosphere.
- Benefits: Earn £13.50 per hour plus 20 days holiday and private healthcare.
- Other info: Opportunity for growth in a dynamic work environment.
- Why this job: Gain valuable experience in a busy role while developing your communication skills.
- Qualifications: Previous admin experience and good PC skills are essential.
The predicted salary is between 28000 - 28000 £ per year.
Administrator and Customer Service support required on an immediate temporary basis, to work for a small, established, and welcoming team. This position is busy, varied, and whilst heavily PC based, requires someone with excellent communication skills. The hourly rate will be £13.50 per hour. Working hours are Monday - Friday 9.00am - 5.30pm.
Duties:
- Match and raise production orders against PO's
- Process orders
- Process returns
- Obtain information from suppliers, carriers, and customers
- Produce weekly and monthly reports
- Data entry and other administrative tasks in relation to stock control
Benefits:
- £13.50 per hour
- 20 days holiday plus bank holidays
- Pension
- Private healthcare
Experience:
- Good PC skills
- Previous administration experience is essential
- Ability to learn new systems and processes quickly
- Previous experience entering volume data is beneficial
- An order processing, sales administration, or returns background is desirable
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants, whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Locations
Administrator & Customer Service in Essex, Hockley employer: Focus Resourcing Group
Join a small, established team that values communication and collaboration in a busy and varied role as an Administrator & Customer Service support. With a competitive hourly rate of £13.50, 20 days of holiday plus bank holidays, and private healthcare, this position offers not only immediate employment but also a supportive work culture that encourages personal growth and development. Located in a welcoming environment, this role is perfect for those seeking meaningful and rewarding employment while honing their administrative skills.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator & Customer Service in Essex, Hockley
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, try role-playing common interview questions with a friend or family member to boost your confidence.
✨Tip Number 3
Prepare examples from your previous experience that highlight your administrative skills and ability to handle customer service situations. Real-life stories can make you stand out!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a positive impression and keep you on their radar as they make their decision.
We think you need these skills to ace Administrator & Customer Service in Essex, Hockley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous administration experience and good PC skills. We want to see how your background fits with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy and varied team. Mention your excellent communication skills and any specific experiences that relate to order processing or customer service.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, especially since this role involves data entry and reporting. Avoid jargon unless it’s relevant!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this and future positions. Plus, you can check out all our current vacancies there!
How to prepare for a job interview at Focus Resourcing Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Administrator & Customer Service role. Familiarise yourself with order processing, data entry, and stock control. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is a must for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved customer issues or collaborated with team members. This will demonstrate your ability to thrive in a busy, varied environment.
✨Be Ready for Data Entry Questions
Given the emphasis on data entry and processing orders, be prepared to discuss your experience with these tasks. You might even want to practice entering data quickly and accurately beforehand. Highlight any systems you've used in the past to show you're adaptable and can learn new processes swiftly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for reporting, or how they handle returns. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
