Digital Customer Success Executive

Digital Customer Success Executive

Full-Time 38250 - 46750 £ / year (est.) No working from home possible
Focus Resourcing Group

At a Glance

  • Tasks: Build strong relationships with automotive customers and help them maximise their digital products.
  • Company: Join an ambitious business in the automotive digital sector.
  • Benefits: Starting salary of £30k, 24 days holiday, gym access, and birthday off.
  • Other info: Great learning opportunities and a supportive team environment.
  • Why this job: Combine your passion for technology and data while making a real impact.
  • Qualifications: No prior experience needed; just bring your confidence and curiosity.

The predicted salary is between 38250 - 46750 £ per year.

Were proud to be working on behalf of an ambitious business that is looking for a br/ br/ Digital Customer Success Executive br/ br/ to join its growing team.

This is an exciting opportunity for someone who enjoys br/ br/ working with customers, technology and data .

Youll manage your own portfolio of automotive customers, helping them get the most from their digital products and using data to identify opportunities to improve performance and engagement.

What youll be doing Building strong relationships with automotive customers.

Supporting customers through onboarding and ongoing engagement.

Delivering online demonstrations, training and best-practice sessions.

Reviewing performance data and turning insights into practical recommendations.

Identifying opportunities to improve customer engagement and results.

Resolving customer queries and coordinating issues internally.

Working closely with Sales and Account Management teams.

About you You dont necessarily need previous Customer Success experience.

You could come from br/ br/ automotive, account management, customer service, digital, Saa S or a commercially focused support role .

You will be: Naturally confident building customer relationships.

Comfortable learning and demonstrating technology.

Interested in data and commercially aware.

Organised and able to manage multiple customers.

Proactive, curious and keen to develop.

Automotive retail or digital/Saa S experience would be advantageous, but br/ br/ attitude and potential are just as important .

Whats on offer?

Starting salary at 30k 24 days holiday, increasing with service Your birthday off 4pm finish on Fridays On-site gym and Personal Trainer sessions Company pension and Perkbox Employee Assistance Programme and Doctor on Call Learning and development opportunities Interested? br/ br/ If you enjoy working with people, technology and data and want to develop your career in the automotive digital sector, wed love to hear from you. br/ br/ TPBN1_UKTJ

Digital Customer Success Executive employer: Focus Resourcing Group

Join a dynamic team where your sales expertise will be valued and rewarded. Our company fosters a collaborative work culture that prioritises employee growth, offering ongoing training and development opportunities to help you excel in your career. Located in a vibrant area, we provide a competitive salary package along with bonuses, ensuring that your hard work is recognised and appreciated.

Focus Resourcing Group

Contact Details:

Focus Resourcing Group Recruitment Team

We think you need these skills to ace Digital Customer Success Executive

Customer Relationship Management
Onboarding Support
Online Demonstrations
Training Delivery
Performance Data Analysis
Insight Generation
Customer Engagement Improvement