At a Glance
- Tasks: Lead a team to enhance resident engagement and organise impactful events.
- Company: Join a forward-thinking social housing organisation dedicated to community improvement.
- Benefits: Earn £40,777 annually with a pension and opportunities for personal growth.
- Other info: Dynamic role with the chance to influence positive change in the community.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Strong communication skills and experience in team management are essential.
The predicted salary is between 40777 - 40777 £ per year.
Required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement, managing a small team of 3. Working 37 hours a week, Monday - Friday, the salary will be £40,777.
Candidates applying for this role must have extremely confident communication skills, and a passion to drive and deliver engagement with residents. Social housing knowledge is beneficial, however engagement, conflict resolution and the genuine ability to turn a negative situation into a positive, finding alternatives for residents is far more valuable.
Duties:- Lead Stop Social Housing Stigma Campaign
- Develop and report resident engagement outcomes
- Organise a large annual event, gathering resident feedback to drive service improvements
- Develop meaningful performance metrics reported by residents to monitor and guide service improvements
- Conduct data analysis based on resident feedback, identifying trends and opportunities to enhance and inform decisions
- Oversee resident engagement events and activities to include the planning and delivery of engagement events and activities across housing stock, including general needs, sheltered, and temporary accommodations
- Develop and implement strategies to engage underrepresented resident groups
- Line-manage Resident Engagement Officers and Assistants
- Provide residents with transparent information on organisation performance, empowering them to challenge, scrutinise, and influence service improvements in line with the Consumer Standards
- Coordinate with the communications team to promote resident engagement activities through social media and other channels, ensuring effective outreach and participation
£40,777 annum Pension
Experience required:- Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
- Experience supervising, developing and motivating a team
- Experience setting and monitoring performance targets
- Experience delivering employee training
- Self-motivated, pro-active, empathetic, resilient, creative
- Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
- Experience delivering resident training
- Comprehensive understanding and experience of local authority, social housing resident engagement services
- Experience working in social housing resident engagement services
- An understanding of national resident empowerment and engagement and housing policy and practice
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Resident Engagement Team Leader in Chelmsford employer: Focus Resourcing Group
Join a dynamic team where your sales expertise will be valued and rewarded. Our company fosters a collaborative work culture that prioritises employee growth, offering ongoing training and development opportunities to help you excel in your career. Located in a vibrant area, we provide a competitive salary package along with bonuses, ensuring that your hard work is recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Engagement Team Leader in Chelmsford
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Focus Resourcing Group!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Focus Resourcing Group that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Resident Engagement Team Leader in Chelmsford
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Focus Resourcing Group. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Focus Resourcing Group.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Focus Resourcing Group!
How to prepare for a job interview at Focus Resourcing Group
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Focus Resourcing Group resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Resident Engagement Team Leader position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
