Income Management Officer in Chelmsford

Income Management Officer
required on a
temporary
basis until the end of March 2027 with potential for the role to move to a permanent position. Yearly salary
£35,574
working 37 hours a week
. This is a
temporary
position, working on a
hybrid
basis, with visits to
tenants'
homes, within a 6 mile radius from the office. Please note that
hybrid
working will begin after 2-3 full weeks spent in the office, and after this time, the individual will likely be in the office 1-2 days a week. Duties: Monitor all current account in
arrears
and take action Maximise customer income through
welfare benefits
and advice Prepare and
issue notices
of cases for
legal action Manage
court action, Notices Seeking Possession
(
NOSPs
), and
possession proceedings Attend
evictions
, working with
bailiffs
and
locksmiths Other duties stated on formal job specification provided at time of registration Benefits: £35,574
per annum £18.49 per hour Mileage paid
for off-site tenant meetings Experience required: Previous
income management, tenancy management
experience Housing law, welfare benefits, debt advice
knowledge Full
driving licence
and access to a vehicle Able to walk up flights of stairs to attend tenancy meetings Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
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