Anti-Social Behaviour Officer in Chelmsford

Anti-Social Behaviour Officer in Chelmsford

Chelmsford Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Focus Resourcing Group

At a Glance

  • Tasks: Support community safety by tackling anti-social behaviour and engaging with residents.
  • Company: Join a dedicated team focused on enhancing housing community safety.
  • Benefits: Earn £34,434 annually with pension and career development opportunities.
  • Other info: Dynamic role with opportunities for personal growth and community impact.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Strong communication skills, empathy, and organisational abilities are essential.

The predicted salary is between 31500 - 38500 £ per year.

Housing Community Safety Officer required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents. Working 37 hours a week, Monday - Friday, the salary will be £34,434.

Candidates applying for this role will have exceptional communication skills, with empathy but the ability to be firm, and remain implicitly organised.

Duties:

  • Work collaboratively with Tenancy Services Officers to deliver responsive and effective anti-social behaviour and community safety service to manage residents' expectations.
  • Manage anti-social behaviour caseload of issues.
  • Gather and review intelligence and evidence, including CCTV to identify anti-social behaviour and/or criminal activity.
  • Carry out visits to residents' homes, undertaking door knocking exercises, surveys, and community events offering advice and assistance in relation to community safety and where necessary, escalate enforcement action.
  • Escalate cases.
  • Compose statements and prepare documentation that can be used in formal and legal action.
  • Provide support to victims of anti-social behaviour including attendance at Court.

Benefits:

£34,434 annum Pension.

Experience required:

  • Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights.
  • Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential.
  • Previous Administrative experience is beneficial.
  • A car driver with own transport is essential.
  • Good Microsoft IT skills, organised, and strong attention to detail.
  • Excellent communication skills, with empathy but the ability to be firm.
  • Ability to multi-task a busy workload.
  • Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks.

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Anti-Social Behaviour Officer in Chelmsford employer: Focus Resourcing Group

Join a dynamic team where your sales expertise will be valued and rewarded. Our company fosters a collaborative work culture that prioritises employee growth, offering ongoing training and development opportunities to help you excel in your career. Located in a vibrant area, we provide a competitive salary package along with bonuses, ensuring that your hard work is recognised and appreciated.

Focus Resourcing Group

Contact Details:

Focus Resourcing Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Anti-Social Behaviour Officer in Chelmsford

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Focus Resourcing Group.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Focus Resourcing Group!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Focus Resourcing Group, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Focus Resourcing Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Anti-Social Behaviour Officer in Chelmsford

Exceptional Communication Skills
Empathy
Organisational Skills
Collaboration
Case Management
Intelligence Gathering
CCTV Review

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Focus Resourcing Group:Before hitting send, make sure to tailor your application specifically to Focus Resourcing Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Focus Resourcing Group

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.