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- Tasks: Join a dynamic team as a 3rd Line IT Engineer, providing top-notch technical support.
- Company: Be part of a small, busy, and friendly Managed Service Provider.
- Benefits: Enjoy a competitive salary of £30,000 - £50,000 and 20 days holiday plus bank holidays.
- Why this job: Enhance your skills while working collaboratively to improve client services and tech solutions.
- Qualifications: Must have a full UK driving licence and experience with Windows server and networking concepts.
- Other info: This role requires on-site work; no hybrid or remote options available.
The predicted salary is between 30000 - 50000 £ per year.
3rd Line IT Engineer to a small, busy and personable team, this position is paying an annual salary of £ 30,000 – £50,000. Working hours are Monday – Friday 9:00 – 5:30pm . Duties: Providing technical support to clients by phone, email and on – site visits Troubleshoot, diagnose and resolve hardware and software issues Conduct regular maintenance tasks Work as part of a team and alongside other departments to contribute to ongoing service enhancements All other relevant tasks Benefits: £30,000 – £50,000 per annum 20 days holiday (3-5 days to be held back for Christmas shutdown) + Bank Holidays Pension Experience required: Must have a full UK driving licence to be able to travel to client sites when needed Managed Service Provider experience Technical proficiency across: Windows server (including Active Directory, DNS & DHCP) Microsoft 365 Windows 10/11 Networking concepts (TCP/IP, DNS, DHCP, VLANs & VPNs) Experienced firewall knowledge form setup through to administering To note there will be no hybrid / remote working in this position. Please bear in mind that you may not h…
IT Engineer employer: Focus Resourcing Group Careers
Contact Detail:
Focus Resourcing Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer
✨Tip Number 1
Make sure to highlight your experience with Managed Service Providers in your conversations. This is a key requirement for the role, and demonstrating your familiarity with this environment can set you apart from other candidates.
✨Tip Number 2
Brush up on your technical skills related to Windows Server, Microsoft 365, and networking concepts. Being able to discuss specific scenarios where you've successfully troubleshot issues will show your expertise and confidence.
✨Tip Number 3
Since this role requires travel to client sites, be prepared to discuss your driving experience and how you manage your time effectively while on the road. This will demonstrate your readiness for the job's logistical demands.
✨Tip Number 4
Emphasize your teamwork skills during discussions. This position involves working closely with other departments, so sharing examples of successful collaborations can illustrate your ability to contribute positively to the team dynamic.
We think you need these skills to ace IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Managed Service Providers. Emphasize your technical skills in Windows Server, Microsoft 365, and networking concepts.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your ability to work in a team. Mention specific examples of how you've successfully resolved technical issues in the past.
Highlight Driving Experience: Since a full UK driving licence is required, mention your driving experience clearly in your application. This shows you are prepared for on-site visits to clients.
Showcase Soft Skills: In addition to technical skills, emphasize your interpersonal skills. The job description mentions a personable team, so highlight your ability to communicate effectively with clients and colleagues.
How to prepare for a job interview at Focus Resourcing Group Careers
✨Show Your Technical Skills
Be prepared to discuss your technical proficiency in areas like Windows Server, Microsoft 365, and networking concepts. You might be asked to troubleshoot a hypothetical issue, so brush up on your problem-solving skills.
✨Demonstrate Teamwork
Since this role involves working closely with a small team, share examples of how you've successfully collaborated with others in previous positions. Highlight any experience you have in a Managed Service Provider environment.
✨Prepare for Client Interaction
As the position requires providing support to clients via phone and on-site visits, think of scenarios where you've effectively communicated technical information to non-technical users. This will show your ability to handle client interactions professionally.
✨Understand the Company Culture
Research the company and its values. Since they emphasize a personable team, be ready to discuss how you fit into their culture and how you can contribute to ongoing service enhancements.
