Medical Receptionist

Medical Receptionist

West Bromwich Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Medical Receptionist, booking appointments and managing inquiries.
  • Company: Be part of a dynamic healthcare team in West Bromwich and Walsall.
  • Benefits: Gain valuable experience in a supportive environment with flexible hours.
  • Why this job: Make a difference in patient care while developing your admin skills.
  • Qualifications: Must be trained in SystmOne; previous reception experience is a plus.
  • Other info: Opportunities available across multiple sites for diverse experiences.

The predicted salary is between 24000 - 36000 £ per year.

We are currently looking for Medical Receptionists trained in SystmOne to work in a number of sites in West Bromwich and Walsall. Duties include: * Booking Patient appointments using SystmOne * Handling front desk and telephone enquiries * Back office admin

Medical Receptionist employer: Focus Recruitment

Join our dynamic team as a Medical Receptionist in West Bromwich and Walsall, where we prioritize a supportive work culture and employee development. Enjoy competitive benefits, opportunities for professional growth, and the chance to make a meaningful impact in patient care while working in a collaborative environment.
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Contact Detail:

Focus Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Medical Receptionist

✨Tip Number 1

Familiarize yourself with SystmOne if you haven't already. Since this is a key requirement for the role, having hands-on experience or even completing an online tutorial can give you a significant edge during the interview.

✨Tip Number 2

Practice your communication skills, especially in handling front desk and telephone enquiries. Role-playing common scenarios with a friend can help you feel more confident and prepared to impress us.

✨Tip Number 3

Research the specific sites in West Bromwich and Walsall where you'll be working. Understanding their services and patient demographics can help you tailor your responses and show that you're genuinely interested in the position.

✨Tip Number 4

Be ready to discuss your back office admin experience. Think of examples from your past roles where you successfully managed administrative tasks, as this will demonstrate your capability to handle the responsibilities of the job.

We think you need these skills to ace Medical Receptionist

SystmOne Proficiency
Customer Service Skills
Communication Skills
Organizational Skills
Attention to Detail
Time Management
Problem-Solving Skills
Multitasking Ability
Front Desk Operations
Telephone Etiquette
Administrative Skills
Data Entry Skills
Confidentiality Awareness
Teamwork

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize any previous experience you have as a Medical Receptionist, especially if you've worked with SystmOne. Mention specific tasks you've handled that align with the job description.

Showcase Communication Skills: Since the role involves handling front desk and telephone enquiries, it's important to demonstrate your strong communication skills. Include examples of how you've effectively managed patient interactions in the past.

Detail Administrative Abilities: Back office admin is a key part of the job. Highlight your organizational skills and any relevant administrative tasks you've performed, such as managing patient records or scheduling appointments.

Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific needs of the position. Mention your familiarity with SystmOne and express your enthusiasm for working in the healthcare sector.

How to prepare for a job interview at Focus Recruitment

✨Familiarize Yourself with SystmOne

Make sure you have a good understanding of how SystmOne works. If possible, practice using the software before your interview so you can confidently discuss your experience and any relevant features.

✨Prepare for Common Receptionist Scenarios

Think about common situations you might face as a Medical Receptionist, such as handling difficult patients or managing multiple phone calls. Be ready to share how you would handle these scenarios effectively.

✨Showcase Your Communication Skills

As a Medical Receptionist, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and professionally, both in person and over the phone.

✨Highlight Your Organizational Abilities

Discuss your experience with back office admin tasks and how you prioritize your workload. Mention any tools or methods you use to stay organized, as this is crucial for managing appointments and inquiries.

Medical Receptionist
Focus Recruitment
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  • Medical Receptionist

    West Bromwich
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2026-12-24

  • F

    Focus Recruitment

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