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For Companies At a Glance
- Tasks: Engage customers with luxury skincare, achieving sales targets and providing personalised service.
- Company: Join a world-renowned brand known for high-quality, neuroscience-based skincare products.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and exclusive product launches.
- Why this job: Be part of a revolutionary skincare brand that connects beauty with emotional well-being.
- Qualifications: NVQ level 2 in Beauty Therapy and strong selling skills required.
- Other info: Opportunity to build a loyal client base and participate in exciting events.
The predicted salary is between 24000 - 36000 £ per year.
Luxury Skincare - NVQ level 2 in Beauty Therapy
Successful person needs to be tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service. Driven and results orientated; seeking out ways to continually grow the business through events and counter activity. Self-confident; you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate skincare and make-up application knowledge, and through excellent communication skills, be able to identify key items that would suit the customers' needs. Immaculately groomed and presented; you will embody the elegance that customers have come to identify with the brand.
As a Beauty Consultant/Therapist with an NVQ in beauty therapy level 2 for our new, luxurious products, you are a brand ambassador. In your role, you are responsible for achieving your sales targets while promoting the brand image and providing a personalised luxury service to customers. Through your passion for the brand, you will demonstrate an attitude that benefits the brand at all times. You will develop and build your client base through recruiting new domestic and international clientele. As well as bringing incremental business, you will ensure to increase retention through all clientele building brand loyalty.
We are world renowned and respected for high-quality products, the effectiveness of their natural key ingredients and their sensorial qualities. In 2024 we launched a new brand - the first skincare brand entirely based on neuroscience, leveraging the powerful link between the skin & emotions. It is now established that the beauty of our skin is influenced by our emotional state. This offers proven effective solutions to address conditions of dull, tired or tense skin which lead to premature aging signs. Join the team and become a part of the brand's Nationwide exclusive launch at a top London store.
MAIN RESPONSIBILITIES
- SALES
- To pro-actively sell products and provide a luxury standard of service to customers.
- To be aware of and achieve or exceed sales targets, as set by your line manager.
- To pro-actively link sell across product categories, to increase average Pound sale (A£S) and average unit sale (AUS).
- Monthly accurate completion of attendance sheets.
- Preparing and organizing activity on counter through store and Counter Manager.
- Booking Beauty Room events.
- Sickness forms to be completed for self.
- All admin to be completed accurately off counter and in a timely manner.
- To leverage on your emotional intelligence by means of consistently exercising your storytelling skills through educating your clients to our heritage and values.
- To be able to identify and depict each client's intent behind their visit and maximize all sales opportunities through your brand knowledge and sales technique.
- KPI: To achieve sales targets, achieve AUS and A£S targets.
- To be knowledgeable on all products and be able to propose personalised products to clients and confidently and appropriately overcome any objections.
- Demonstrate products on clients by means of skincare consultations, make overs, protocols and confidently explain the benefits of each product.
- Recruiting new customers to the brand through traffic stopping.
- To identify, understand and reformulate the client needs.
- To develop personal relationships with clients and to gain loyalty.
- Ensure all customers are captured on the database through SMILE or registration card, following GDPR guidelines.
- To educate clients on products and the brand.
- KPI: To achieve CRM and services targets as set by company.
- To monitor stock levels, report any issues to the Counter Manager and ensure that there are sufficient levels.
- To participate in merchandise management and ensure that it is in line with corporate guidelines.
- To conduct all assigned operational and administrative tasks.
- To be a brand ambassador and representative at all times.
- To adhere to all Company procedures and policies, as outlined in the employee handbook.
- To build relationships with store management and adhere to all store policies and procedures.
Beauty Sales Consultant/Therpist in Colchester employer: Focus Recruit
Contact Detail:
Focus Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Sales Consultant/Therpist in Colchester
✨Tip Number 1
Familiarise yourself with the brand's products and their unique selling points. Understanding the neuroscience behind the skincare line will not only help you engage customers but also demonstrate your passion and knowledge during interactions.
✨Tip Number 2
Practice your storytelling skills! Being able to share the brand's heritage and values in a compelling way can create a deeper connection with customers, making them more likely to purchase and return.
✨Tip Number 3
Work on your emotional intelligence. Being able to read customer cues and understand their needs will allow you to tailor your approach, ensuring that each client feels valued and understood, which is key to building loyalty.
✨Tip Number 4
Network within the beauty community in Colchester. Attend local events or workshops to meet potential clients and other professionals. Building relationships outside of work can lead to new opportunities and clientele for your role.
We think you need these skills to ace Beauty Sales Consultant/Therpist in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your NVQ level 2 in Beauty Therapy and any relevant experience in beauty sales or customer service. Emphasise your strong selling skills and ability to provide luxury service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your understanding of the brand's values. Mention specific examples of how you've gone the extra mile for customers in previous roles.
Showcase Your Product Knowledge: In your application, demonstrate your knowledge of skincare and make-up application. Highlight any experience you have with luxury products and your ability to educate clients on their benefits.
Highlight Your Communication Skills: Since excellent communication is key for this role, provide examples of how you've successfully engaged with customers in the past. Discuss your ability to build relationships and foster brand loyalty.
How to prepare for a job interview at Focus Recruit
✨Showcase Your Passion for Beauty
Make sure to express your enthusiasm for beauty products and the luxury skincare industry. Share personal experiences or stories that highlight your passion, as this will resonate with the interviewers and demonstrate your commitment to the brand.
✨Demonstrate Your Selling Skills
Prepare to discuss specific examples of how you've successfully sold products in the past. Highlight your ability to identify customer needs and link-sell across product categories, as this is crucial for achieving sales targets in this role.
✨Know the Brand Inside Out
Research the brand thoroughly, including its history, values, and product range. Be ready to discuss how the brand's unique selling points align with your own values and how you can contribute to building brand loyalty among clients.
✨Practice Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. Role-play potential scenarios where you might need to overcome objections or educate clients about products to showcase your interpersonal skills.
