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- Tasks: Lead a team to achieve sales targets while providing luxury beauty consultations.
- Company: Join a pioneering brand in phyto-cosmetology, known for effective skincare and haircare products.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a passionate team that values client relationships and brand loyalty.
- Qualifications: Proven sales experience in premium beauty and strong communication skills required.
- Other info: Immaculate presentation and a drive for excellence are essential.
The predicted salary is between 30000 - 42000 £ per year.
As a Counter Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. Through your passion for the brand, you will demonstrate an attitude that benefits the brand at all times. You will develop and build your client base through recruiting new domestic and international clientele. As well as bringing incremental business, you will ensure to increase retention through clientelling thus building brand loyalty. The brand is a pioneer in phyto-cosmetology, that draws from the power of plants to offer effective products that meet the needs of all skin and hair types. We sell skincare, makeup and fragrance and launched its own haircare brand.
MAIN RESPONSIBILITIES
- SALES
- To lead and coach your team to ensure all Team Members, along with yourself are aware of and achieve or exceed sales targets, as set by your Line Manager.
- Managing NSV budgets and ordering within time limits.
- To proactively sell products and provide a luxury standard of service to customers.
- To proactively link sell across product categories, to increase average pound sale (A£S) and average unit sale (AUS).
- Preparing and organising activity on counter monthly with Area Manager approval.
- Booking Beauty Room events.
- All admin to be completed accurately off or on counter and in a timely manner.
- To leverage on your emotional intelligence by means of consistently exercising your storytelling skills through educating your clients to our heritage and values.
- To be able to identify and depict each client’s intent behind their visit and maximise all sales opportunities through your brand knowledge and sales technique.
- MANAGEMENT
- To proactively manage all Team Members, identifying coaching and development opportunities and support with training and guidance.
- To manage stock levels, working in partnership with the Area Manager to ensure that there are sufficient levels.
- To proactively grow your business through events, appointments and return bookings.
- To ensure all operational and administrative tasks are complete and to the best of your ability.
- SERVICE
- To be knowledgeable on all products and be able to propose personalised products to clients and confidently and appropriately overcome any objections.
- Demonstrate products on clients by means of skincare consultations, make-overs, protocols and confidently explain the benefits of each product.
- Recruiting new customers to the brand through traffic stopping.
- To identify, understand and reformulate the client needs.
- To develop personal relationships with clients and to gain loyalty.
- Ensure all customers are captured on database through SMILE or registration card, following GDPR guidelines.
- To educate clients on products and the brand.
- To monitor stock levels, report any issues to the Line Manager and ensure that there are sufficient levels.
- To participate in merchandise management and ensure that it is in line with corporate guidelines.
- To conduct all assigned operational and administrative tasks including rotas and sickness reporting.
- To be a brand ambassador and representative at all times.
- To adhere to all Company procedures and policies, as outlined in the employee handbook.
- To build relationships with store management and adhere to all store policies and procedures.
- To carry out any additional duties as directed by the management team.
In order to be successful in this role, you will be:
- A Manager with proven sales background in Premium Beauty.
- Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.
- Driven and results orientated; seeking out ways to continually grow the business through events and counter activity.
- Self-confident; you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.
- Immaculately groomed and presented; you will embody the elegance that customers have come to identify with our brand.
Beauty Consultant employer: Focus Recruit
Contact Detail:
Focus Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Consultant
✨Tip Number 1
Familiarise yourself with the brand's heritage and values. As a Beauty Consultant, you'll need to embody the brand's ethos and communicate it effectively to clients. This will not only help you connect with customers but also demonstrate your passion for the products.
✨Tip Number 2
Practice your storytelling skills. Being able to share engaging stories about the products and their benefits can significantly enhance your sales technique. Clients appreciate a personal touch, so make sure you can articulate how the products can meet their specific needs.
✨Tip Number 3
Network within the beauty community. Attend industry events or workshops to meet potential clients and other professionals. Building relationships in this way can help you grow your client base and increase brand loyalty.
✨Tip Number 4
Stay updated on beauty trends and product knowledge. Being knowledgeable about the latest skincare and makeup trends will allow you to provide tailored recommendations to clients, enhancing their shopping experience and boosting your sales.
We think you need these skills to ace Beauty Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in beauty sales and customer service. Emphasise any previous roles where you led a team or achieved sales targets, as this is crucial for the Beauty Consultant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury beauty and skincare. Mention specific products or brands you admire and explain how your skills align with the responsibilities outlined in the job description.
Showcase Your Sales Achievements: In your application, include quantifiable achievements related to sales. For example, mention any sales targets you exceeded or successful events you organised, as this demonstrates your ability to drive business growth.
Demonstrate Brand Knowledge: Research the brand's history and product offerings. In your application, reference your understanding of phyto-cosmetology and how it relates to the brand's values, showing that you are not just applying for any job, but are genuinely interested in this specific role.
How to prepare for a job interview at Focus Recruit
✨Showcase Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with skincare and makeup, and how they align with the brand's values. This will demonstrate your genuine interest in the role and the products you'll be representing.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you may need to demonstrate your sales techniques or handle customer objections. Practise these scenarios beforehand, focusing on how to provide personalised service and effectively communicate product benefits.
✨Know the Brand Inside Out
Research the brand's history, product lines, and unique selling points. Be ready to discuss how their phyto-cosmetology approach sets them apart from competitors. This knowledge will help you answer questions confidently and show that you're a true brand ambassador.
✨Demonstrate Leadership Skills
As a potential Counter Manager, highlight your experience in leading and coaching teams. Share specific examples of how you've motivated team members to achieve sales targets and fostered a positive working environment. This will illustrate your capability to manage and develop others effectively.
