At a Glance
- Tasks: Lead the design and delivery of enterprise-scale ServiceNow transformation programmes.
- Company: Join a global leader in digital transformation and IT services.
- Benefits: Competitive contract rate, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to mentor and collaborate across global teams.
- Why this job: Make a meaningful impact while working on innovative projects with top brands.
- Qualifications: Proven experience in ServiceNow architecture and strong leadership skills required.
The predicted salary is between 70000 - 90000 £ per year.
Position: ServiceNow Technical Architect
Employment Type: Contract
Start: ASAP (June/July 2026)
Duration: 6 Months
Location: West Sussex, UK (Hybrid)
Language(s): English
Role – We are seeking an experienced ServiceNow Technical Architect to lead the design, governance, and delivery of enterprise-scale ServiceNow transformation programmes. You will act as the technical authority for the ServiceNow platform, defining scalable architecture, driving best practices, and ensuring solutions align with business objectives and enterprise standards. This role requires strong leadership across architecture, integration, governance, and platform optimisation within complex global environments.
Key Responsibilities:
- Architecture & Solution Design
- Define and maintain enterprise-wide ServiceNow architecture strategies.
- Design scalable, secure, and future-ready ServiceNow solutions.
- Establish architecture standards, governance frameworks, and design principles.
- Lead architecture workshops, solution design sessions, and technical reviews.
- Provide architectural oversight across implementation and enhancement programmes.
- Act as the senior technical escalation point for complex platform decisions.
- Platform Delivery & Transformation
- Lead implementation and optimisation across: ITSM Pro, ITOM, ITAM, HRSD, IRM, Financial Planning.
- Support global rollouts, platform standardisation, and service maturity initiatives.
- Ensure solutions align with enterprise architecture and operational objectives.
- CMDB, Integration & Automation
- Define and implement CMDB strategies aligned to CSDM best practices.
- Establish data governance, lifecycle management, and configuration management standards.
- Architect integrations with Active Directory, observability platforms, and enterprise applications.
- Drive adoption of AI, Predictive Intelligence, workflow automation, and low-code/no-code capabilities.
- Promote innovation and continuous platform improvement.
- Governance & Leadership
- Establish and enforce platform governance, release management, and design authority processes.
- Ensure compliance with security, audit, and regulatory requirements.
- Lead design authority forums and architecture governance boards.
- Mentor developers, administrators, and technical teams.
- Collaborate with business stakeholders, enterprise architects, service management teams, and delivery partners.
Key Skills:
- Proven experience delivering enterprise-scale ServiceNow transformation programmes.
- Strong expertise in: ServiceNow Platform Architecture, ITSM Pro, CMDB & CSDM, Integrated Risk Management (IRM).
- Experience designing scalable, governed ServiceNow solutions within complex enterprise environments.
- Strong understanding of: CMDB strategy and governance, Service Mapping, Configuration Management, Enterprise Architecture and Design Authority processes.
- Experience working within architecture governance frameworks and large transformation programmes.
- Strong stakeholder management, communication, and leadership skills.
- Experience leading technical teams across global and multi-vendor environments.
If you are interested or would like to know more, please email jonathan.la@focusonsap.org with your CV and availability to speak.
Applicants must be a UK resident and hold a valid right to work status.
ServiceNow Technical Architect in Sussex employer: Focus on SAP
At Focus on SAP, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a ServiceNow Technical Architect in West Sussex, you'll have the opportunity to work on transformative projects with a global leader in digital transformation, while benefiting from a hybrid work model that promotes work-life balance. We are committed to your professional growth, providing mentorship and opportunities to lead within complex environments, ensuring you make a meaningful impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Technical Architect in Sussex
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their mission and how your skills as a ServiceNow Technical Architect can contribute to their goals. Tailor your responses to show how you can make a meaningful impact.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies of your previous ServiceNow projects. Highlight your role in architecture design, governance, and platform optimisation to demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace ServiceNow Technical Architect in Sussex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Technical Architect role. Highlight your experience with enterprise-scale transformations and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership in architecture and governance, and how you’ve driven successful outcomes in previous positions.
Showcase Your Technical Skills:Don’t forget to highlight your technical expertise in ServiceNow and related areas. Mention your experience with ITSM Pro, CMDB, and integration strategies. We’re keen to see how you can bring innovation and best practices to our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Focus on SAP
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow platform, especially its architecture and governance frameworks. Brush up on your knowledge of ITSM Pro, CMDB, and CSDM best practices, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
As a ServiceNow Technical Architect, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've led architecture workshops or mentored teams in the past. Highlight your experience in managing complex projects and collaborating with stakeholders.
✨Prepare for Technical Scenarios
Expect to face technical questions or scenarios that test your problem-solving skills. Think about potential challenges in ServiceNow implementations and how you would address them. Being able to articulate your thought process will impress the interviewers.
✨Align with Business Objectives
Understand how ServiceNow solutions can align with broader business goals. Be ready to discuss how you've ensured that your previous projects met enterprise standards and delivered meaningful impact. This shows you’re not just technically savvy but also business-minded.
