Position: Senior ServiceNow Engineer - Product Manager (GRC)
Employment Type: Permanent
Start: ASAP(August/September 2026)
Location: London, UK (Hybrid - 3 days p/w office)
Language(s): English
Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale.
Client – A leading global financial services organisation is seeking an experienced Senior ServiceNow Engineer to join its Enterprise ServiceNow Platform team.
Role – This is an exciting opportunity for a ServiceNow specialist with extensive experience implementing, supporting, and enhancing Governance, Risk & Compliance (GRC) solutions, particularly Integrated Risk Management (IRM), Business Continuity Management (BCM), and Third-Party Risk Management (TPRM). Working within a mature ServiceNow environment, you will play a key role in the design, development, governance, and continuous improvement of the ServiceNow platform, ensuring solutions align with best practices, regulatory requirements, and business objectives.
Key Responsibilities
Key Skills
Employment Type: Permanent
Start: ASAP(August/September 2026)
Location: London, UK (Hybrid - 3 days p/w office)
Language(s): English
Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale.
Client – A leading global financial services organisation is seeking an experienced Senior ServiceNow Engineer to join its Enterprise ServiceNow Platform team.
Role – This is an exciting opportunity for a ServiceNow specialist with extensive experience implementing, supporting, and enhancing Governance, Risk & Compliance (GRC) solutions, particularly Integrated Risk Management (IRM), Business Continuity Management (BCM), and Third-Party Risk Management (TPRM). Working within a mature ServiceNow environment, you will play a key role in the design, development, governance, and continuous improvement of the ServiceNow platform, ensuring solutions align with best practices, regulatory requirements, and business objectives.
Key Responsibilities
- ServiceNow Platform Engineering
- Design, develop and enhance enterprise ServiceNow solutions.
- Act as the technical Subject Matter Expert (SME) for the ServiceNow platform.
- Deliver scalable, secure and maintainable ServiceNow solutions.
- Translate business requirements into technical solutions.
- Configure and customise ServiceNow using out-of-the-box best practices.
- Develop complex workflows, automations and integrations.
- Maintain platform performance, stability and governance.
- Governance, Risk & Compliance (GRC)
- Implement and support ServiceNow Integrated Risk Management (IRM).
- Configure and enhance Business Continuity Management (BCM).
- Support Third-Party Risk Management (TPRM) capabilities.
- Improve governance, compliance and operational resilience.
- Ensure platform configuration aligns with regulatory requirements.
- Support audit activities and IT Security requirements.
- Technical Leadership
- Provide technical governance and architectural guidance.
- Review and approve technical designs and platform enhancements.
- Mentor junior engineers and offshore development teams.
- Lead technical investigations and root cause analysis.
- Estimate development effort for enhancements and projects.
- Support Agile delivery across multiple workstreams.
- Platform Optimisation
- Manage ServiceNow platform upgrades.
- Improve platform Health Scan scores.
- Identify opportunities for automation and process optimisation.
- Enhance integrations with enterprise applications.
- Promote adoption of new ServiceNow capabilities and platform features.
- Deliver measurable improvements in efficiency and operational performance.
- Documentation & Governance
- Produce technical documentation.
- Maintain policies, procedures and technical standards.
- Develop operational support documentation.
- Create user guides and training materials.
- Ensure platform governance and quality standards are maintained.
Key Skills
- Minimum 5 years' ServiceNow implementation and support experience
- Strong experience implementing Integrated Risk Management (IRM)
- Experience delivering enterprise ServiceNow solutions
- Experience working in highly regulated environments
- Experience supporting enterprise-scale ServiceNow platforms
- Experience working with cross-functional technical teams
If you are interested or would like to know more, please email with your CV and availability to speak.
Applicants must be UK residents with a valid right to work in the UK.
Senior ServiceNow Engineer - Product Manager (GRC) in Slough employer: Focus on SAP
Focus on SAP is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong emphasis on employee growth, we provide extensive training opportunities and support for career advancement, all while enjoying the vibrant culture of North West England. Our hybrid work model ensures a healthy work-life balance, making it an ideal place for professionals seeking meaningful and rewarding employment in the SAP domain.
