At a Glance
- Tasks: Lead the design and delivery of innovative ServiceNow solutions in a hands-on role.
- Company: Join a global leader in digital transformation, working with top brands.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Make a real impact by driving cutting-edge technology and empowering communities.
- Qualifications: Proven experience as a ServiceNow Technical Architect with strong ITSM expertise.
The predicted salary is between 48000 - 72000 £ per year.
Position: ServiceNow Technical Architect
Employment Type: Contract
Start: ASAP (January 2026)
Duration: 6 Months
Location: Berkshire, UK (Hybrid, 1-3 days per week)
Language(s): English
Role – We are seeking an experienced ServiceNow Technical Architect to lead the technical design, delivery, and governance of ServiceNow platform implementations and enhancements. This is a hands-on leadership role where you will define technical architecture, guide development teams, and ensure secure, scalable, and resilient ServiceNow solutions aligned with enterprise standards.
Key Responsibilities
- Own the technical architecture for ServiceNow implementations and managed service engagements.
- Work closely with solution architects and customers to capture and baseline technical requirements.
- Translate requirements into scalable, secure technical designs aligned to enterprise architecture.
- Lead and coordinate teams of ServiceNow developers, integration specialists, UX designers, and QA analysts.
- Drive Agile delivery activities including user story creation and refinement, effort estimation and sprint planning, task allocation and delivery tracking.
- Provide best-practice guidance and technical solutions to address complex requirements and issues.
- Identify, manage, and mitigate technical risks and delivery challenges.
- Ensure quality, security, resilience, and compliance of all deployed solutions.
- Track and communicate technical delivery status to programme and project leadership.
Key Skills
- Proven experience as a ServiceNow Technical Architect.
- Strong expertise across ServiceNow ITSM and related modules (e.g. SNVA, integrations).
- Deep understanding of ITIL processes, solution architecture, and enterprise integrations.
- Experience leading multiple ServiceNow implementations, including at least one full end-to-end lifecycle.
- Hands-on knowledge of ServiceNow deployments, migrations, upgrades, consolidations, and integrations.
- Strong experience in troubleshooting and proactive resolution of platform issues.
- Ability to mentor engineers and provide clear technical direction.
- Solid understanding of Agile/Scrum delivery methodologies.
Certifications (Required)
- ServiceNow Certified System Administrator
- ServiceNow Certified Implementation Specialist
- ITIL v3 Foundation
If you are interested or would like to know more, please email jonathan.la@focusonsap.org with your CV and availability to speak. Applicants must be UK based and hold a valid right to work status.
ServiceNow Technical Architect employer: Focus on SAP
At Focus on SAP, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a ServiceNow Technical Architect, you will have the opportunity to work on impactful projects with a global leader in digital transformation, while enjoying flexible hybrid working arrangements in Berkshire. We are committed to your professional growth, providing access to cutting-edge technology and a supportive environment that encourages continuous learning and development.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Technical Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even referrals that could give you a leg up.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and achievements. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and challenges. Be ready to discuss how you've tackled similar issues in past roles. Confidence and preparation can make all the difference!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented folks like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace ServiceNow Technical Architect
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Technical Architect role. Highlight your relevant experience, especially in ServiceNow implementations and ITIL processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past projects and how they relate to the responsibilities outlined in the job description. We love a good story!
Showcase Your Technical Skills:Don’t forget to highlight your technical skills, especially your hands-on experience with ServiceNow. Mention any relevant certifications you hold, like the ServiceNow Certified System Administrator or Implementation Specialist. We’re keen on seeing your expertise!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Focus on SAP
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features, modules, and best practices. Being able to discuss specific implementations you've led or challenges you've overcome will show your expertise and confidence.
✨Showcase Your Leadership Skills
As a Technical Architect, you'll be leading teams, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've guided development teams, managed technical risks, and ensured successful project delivery. Highlight your experience in Agile methodologies as well.
✨Understand the Client's Needs
Research the company and its mission to understand how they approach digital transformation. Be ready to discuss how your skills align with their goals and how you can contribute to creating meaningful impacts for their clients. Tailoring your responses to their specific needs will set you apart.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with insightful questions. Ask about their current projects, team dynamics, or how they measure success in ServiceNow implementations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
