At a Glance
- Tasks: Lead a major ServiceNow transformation and migration programme, modernising ITSM processes.
- Company: Join a global leader in digital transformation and IT services.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Work with top brands and enjoy a dynamic, supportive environment.
- Why this job: Make a real impact by driving innovation and collaboration on challenging projects.
- Qualifications: Experience in project management and knowledge of ServiceNow required.
The predicted salary is between 60000 - 80000 € per year.
Position: ServiceNow Project Manager - ITSM/ITAM
Employment Type: Contract
Start: ASAP (June/July 2026)
Duration: 6 Months
Location: London or West Midlands, UK (Hybrid - 3 days per week office)
Language(s): English
Role – We are seeking an experienced Project Manager to lead a major ServiceNow transformation and migration programme, focused on modernising legacy ITSM processes and implementing AI-enabled capabilities across enterprise operations. This role will drive the successful migration of legacy workflows onto a strategic ServiceNow platform, ensuring process standardisation, operational optimisation, and alignment with enterprise governance and compliance standards.
Key Responsibilities:
- Programme Leadership
ServiceNow Project Manager - ITSM/ITAM employer: Focus on SAP
At Focus on SAP, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London and West Midlands locations provide a hybrid working model, allowing for flexibility while engaging in meaningful projects with global leaders in digital transformation. We are committed to employee growth, providing opportunities for professional development and the chance to make a significant impact in the IT services sector.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Project Manager - ITSM/ITAM
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with ServiceNow. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Knowing their mission and recent achievements will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Project Manager in ITSM/ITAM. Highlight your leadership skills and any successful projects you've led in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you to join exciting projects.
We think you need these skills to ace ServiceNow Project Manager - ITSM/ITAM
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Project Manager role. Highlight your experience with ITSM and ITAM, and don’t forget to showcase any relevant projects where you’ve led transformations or migrations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific skills that align with the job description, like your experience with AI-enabled capabilities and process optimisation.
Showcase Your Leadership Skills:As a Project Manager, leadership is key. In your application, provide examples of how you've successfully led teams or projects in the past. This will help us see your potential to drive the ServiceNow transformation programme.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates we want to connect with!
How to prepare for a job interview at Focus on SAP
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around ITSM and ITAM. Be ready to discuss specific projects you've managed using ServiceNow, highlighting how you tackled challenges and drove successful outcomes.
✨Showcase Your Leadership Skills
As a Project Manager, your leadership style is crucial. Prepare examples that demonstrate your ability to lead teams through complex transformations. Think about times when you inspired collaboration or navigated conflicts effectively.
✨Understand the Client's Mission
Familiarise yourself with the client’s mission of empowering organisations through technology. Be prepared to discuss how your experience aligns with their goals and how you can contribute to creating meaningful impact in their projects.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Practice articulating your thought process in handling legacy ITSM processes and implementing AI capabilities, as this will showcase your strategic thinking and adaptability.
