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For Companies At a Glance
- Tasks: Lead ServiceNow HRSD projects, enhance platform capabilities, and collaborate with diverse teams.
- Company: Join a global leader in digital transformation and IT services.
- Benefits: Competitive contract pay, flexible working arrangements, and opportunities for professional growth.
- Why this job: Make a meaningful impact while working on innovative projects with top brands.
- Qualifications: 5+ years of ServiceNow development experience, especially in HRSD.
- Other info: Dynamic role with potential for career advancement in a supportive environment.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Position: ServiceNow HRSD Lead
Employment Type: Contract
Start: ASAP (January 2026)
Duration: 3 months
Location: West Yorkshire, UK
Language(s): English
Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting‑edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership.
Role – We are seeking an experienced ServiceNow HRSD Lead to oversee technical delivery, guide HRSD operations, and drive enhancements across the ServiceNow platform. This role requires a strong blend of technical depth, stakeholder management, and hands‑on leadership to ensure stable, scalable, and high‑quality HRSD capabilities.
Key Responsibilities
- Collaborate with stakeholders to validate requirements, remove ambiguity, and translate business needs into clear technical specifications.
- Create technical designs leveraging out‑of‑the‑box ServiceNow capabilities wherever possible.
- Develop, configure, and customise ServiceNow HRSD and related modules.
- Build, maintain, and enhance integrations with enterprise HR systems (e.g., Workday, PeopleSoft, Oracle Apps) using REST/SOAP APIs.
- Implement and optimise workflows, Flow Designer, business rules, and automation components to streamline HR processes.
- Use JavaScript, Jelly, HTML, XML, and CSS to enhance UI, portals, and application features.
- Provide platform maintenance, troubleshooting, and support—including upgrades and patching activities.
- Produce and maintain high‑quality technical documentation covering configurations, processes, and solution designs.
- Work closely with IT teams, HR stakeholders, and cross‑functional groups to ensure alignment and successful delivery.
- Lead and guide HRSD operations and release teams, ensuring successful delivery of stories, defect fixes, and incident/request closure.
Key Skills
- 5+ years of hands‑on ServiceNow development, specifically within the HRSD module.
- Strong experience integrating ServiceNow with people systems such as Workday, PeopleSoft, Oracle Apps, etc.
- Demonstrated ability to design solutions using out‑of‑the‑box ServiceNow features.
- Good understanding of ServiceNow master data and foundational HR processes.
- Strong analytical skills, clear communication, and experience working with both technical and non‑technical teams.
Desirable Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist – HR
If you are interested or would like to know more, please email jonathan.la@focusonsap.org with your CV and availability to speak. Applicants must be UK‑based and hold a valid right to work status.
ServiceNow HRSD Lead employer: Focus on SAP
Contact Detail:
Focus on SAP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow HRSD Lead
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works in HRSD. Building relationships can lead to job opportunities that aren’t even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of your past work with ServiceNow and how you’ve tackled challenges. This is your time to shine and show them what you can bring to the table.
✨Tailor Your Approach
Every company is different, so make sure you tailor your conversations to fit their needs. Research the company’s projects and values, and align your skills and experiences with what they’re looking for. It shows you’re genuinely interested!
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace ServiceNow HRSD Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow HRSD Lead role. Highlight your experience with ServiceNow, especially within the HRSD module, and any relevant integrations you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or achievements that demonstrate your technical depth and stakeholder management skills. Let us know what makes you tick!
Showcase Your Technical Skills: Don’t forget to highlight your technical skills in your application. Mention your experience with JavaScript, REST/SOAP APIs, and any other relevant technologies. We’re keen to see how you can leverage these skills to enhance our ServiceNow platform.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Focus on SAP
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow HRSD knowledge. Be ready to discuss your hands-on experience with the platform, especially how you've integrated it with systems like Workday or PeopleSoft. Prepare specific examples of projects where you’ve used out-of-the-box features and how they benefited the organisation.
✨Showcase Your Stakeholder Skills
This role involves a lot of collaboration, so be prepared to talk about how you've worked with stakeholders in the past. Think of instances where you validated requirements or translated business needs into technical specs. Highlight your communication skills and how you ensure everyone is on the same page.
✨Demonstrate Problem-Solving Abilities
Expect questions that test your analytical skills. Prepare to discuss challenges you've faced in previous roles, particularly around troubleshooting and optimising workflows. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you turned problems into solutions.
✨Technical Documentation is Key
Since producing high-quality technical documentation is part of the job, be ready to explain your approach to maintaining documentation. Share examples of how you've documented configurations and processes in the past, and why you think it's important for successful project delivery.
