At a Glance
- Tasks: Design and develop innovative ServiceNow solutions in a dynamic financial services environment.
- Company: Join a leading enterprise transforming their ServiceNow platform.
- Benefits: Competitive contract pay, hybrid work model, and opportunities for skill enhancement.
- Other info: Collaborative team culture with a focus on growth and innovation.
- Why this job: Be part of a major transformation and make a real impact with your coding skills.
- Qualifications: 5-8 years of ServiceNow development experience and strong JavaScript skills required.
The predicted salary is between 60000 - 80000 £ per year.
Experienced ServiceNow Senior Developer to join a major enterprise ServiceNow transformation programme within a complex financial services environment. The role focuses on designing, developing, enhancing, and supporting ServiceNow solutions across multiple platform modules. Team members collaborate with architects, process owners, and delivery teams to build scalable, secure, high‑performing solutions in alignment with ServiceNow best practices and governance standards.
Key Responsibilities
- ServiceNow Development
- Design, develop, and enhance ServiceNow platform solutions to meet business requirements.
- Develop and maintain:
- Business Rules
- Client Scripts
- Script Includes
- UI Policies
- UI Actions
- Service Catalog Items
- Workflows and Flow Designer solutions
- Deliver scalable and maintainable platform customisations.
- Platform & Module Delivery
- Support development across:
- ITSM
- ITOM
- ITAM
- CMDB
- Business Continuity Management (BCM)
- Source-to-Pay (S2P)
- Integrated Risk Management (IRM)
- Third-Party Risk Management (TPRM)
- Contribute to platform standardisation and service improvement initiatives.
- CMDB & Integration
- Support CMDB and CSDM implementation and optimisation.
- Maintain configuration item (CI) relationships and data quality controls.
- Develop integrations using:
- REST APIs
- SOAP APIs
- MID Servers
- Data Import frameworks
- Troubleshoot integration and data integrity issues.
- Support & Platform Optimisation
- Provide L2/L3 support for incidents, defects, and enhancement requests.
- Troubleshoot:
- Scripting issues
- ACLs and security controls
- Performance bottlenecks
- Customisation conflicts
- Support ServiceNow upgrades, patches, and regression testing activities.
- Ensure adherence to ServiceNow development standards and best practices.
- Collaboration & Governance
- Work closely with architects, process owners, business stakeholders, and functional consultants.
- Produce and maintain technical documentation and knowledge articles.
- Support platform governance, audit, compliance, and security requirements.
Key Skills
- 5–8 years of hands‑on experience as a ServiceNow Developer within enterprise environments.
- Strong development experience with:
- JavaScript
- ServiceNow Scripting
- Flow Designer
- Service Catalog
- Workflows
- Hands‑on expertise across:
- ITSM
- ITOM
- ITAM
- CMDB
- IRM
- TPRM
- Strong understanding of:
- CMDB
- CSDM
- CI relationships
- Data governance
- Experience developing integrations using REST, SOAP, and MID Servers.
- Strong troubleshooting and problem‑solving capabilities.
- Experience supporting upgrades, patches, and release management activities.
ServiceNow Developer employer: Focus on SAP
Join a forward-thinking company in Edinburgh that values innovation and collaboration, offering a dynamic work culture where your contributions as a ServiceNow Senior Developer will directly impact a major enterprise transformation programme. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work alongside industry experts in a hybrid environment that promotes work-life balance. Enjoy competitive benefits and the unique advantage of being part of a complex financial services landscape, where your skills will be nurtured and recognised.
