At a Glance
- Tasks: Join an Agile team to develop innovative Salesforce solutions and enhance customer experiences.
- Company: Partnered with a global leader in digital transformation, working with top brands.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic environment with excellent career advancement opportunities.
- Why this job: Make a real impact by delivering cutting-edge technology and improving community experiences.
- Qualifications: 4-6 years of Salesforce development experience and strong problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
Position: Salesforce Developer (Sales, Service & Agentforce)
Employment Type: Contract
Start: ASAP (June/July 2026)
Duration: 12 Months
Location: London, UK
Language(s): English
Role – We are seeking an experienced Salesforce Developer to join an Agile delivery team supporting a large-scale Salesforce ecosystem. This hands‑on development role focuses on Sales Cloud, Service Cloud, Agentforce, and Amazon Connect integration, delivering scalable solutions and ensuring seamless customer experiences across digital and contact centre channels.
Key Responsibilities:
- Salesforce Development: Design, develop, test, and deploy Salesforce solutions using Apex, Lightning Web Components (LWC), Salesforce Flows, APIs and integrations. Deliver enhancements across Sales Cloud, Service Cloud, and Agentforce. Balance declarative and programmatic approaches to ensure scalable and maintainable solutions.
- Amazon Connect & Contact Centre Integration: Support and optimise Amazon Connect integrations with Salesforce. Configure and maintain CTI integrations, contact flows, omnichannel routing, screen pops, and telephony workflows. Troubleshoot integration and routing issues.
- DevOps & Release Management: Own and manage Salesforce release processes using Copado. Support CI/CD pipelines, automated deployments, testing, and release governance. Deliver deployments across Sandbox, UAT, and Production environments.
- Platform Support & Continuous Improvement: Provide BAU support and technical troubleshooting. Reduce technical debt and improve platform performance. Maintain high standards of code quality, security, and documentation. Leverage AI‑assisted development tools to improve productivity and delivery quality.
- Collaboration & Governance: Work within Agile/Scrum teams to deliver iterative releases. Participate in backlog refinement, sprint planning, and technical design discussions. Collaborate with architects and stakeholders to assess solution feasibility and alignment with enterprise standards.
Key Skills:
- 4–6 years experience as a Salesforce Developer.
- Strong hands‑on experience with Salesforce Sales Cloud, Salesforce Service Cloud, Apex, Lightning Web Components (LWC), Salesforce Flows.
- Experience integrating Salesforce with Amazon Connect (AWS Connect), APIs and enterprise applications, digital channels (Web and Mobile).
- Strong understanding of omnichannel customer journeys, contact centre solutions, Salesforce best practices and governor limits.
- Proven experience working within Agile/Scrum delivery teams.
- Experience with Copado and Salesforce DevOps processes.
- Strong stakeholder communication and problem‑solving skills.
If you are interested or would like to know more, please email jonathan.la@focusonsap.org with your CV and availability to speak. Applicants must be a UK resident and hold a valid right to work status.
Salesforce Developer (Sales, Service & Agentforce) employer: Focus on SAP
At Focus on SAP, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Salesforce Developer in London, you'll have the opportunity to work on impactful projects with leading global brands, while benefiting from continuous professional development and a supportive Agile environment. Our commitment to employee growth, coupled with our focus on delivering cutting-edge technology, makes us a rewarding place to advance your career.
