At a Glance
- Tasks: Lead CRM transformation projects using Salesforce and AI to enhance customer experience.
- Company: Focus on SAP, a leader in enterprise solutions based in London.
- Benefits: Hybrid working model, competitive pay, and a chance to shape CRM strategies.
- Other info: Initial 6-month contract with opportunities for growth in a dynamic environment.
- Why this job: Make a significant impact on customer experience while working with cutting-edge technology.
- Qualifications: Experience in CRM strategy and stakeholder management is essential.
The predicted salary is between 63000 - 77000 £ per year.
Focus on SAP in London is seeking a CRM Transformation Lead to drive enterprise CRM programmes, specialising in Salesforce and AI-enabled customer experience.
This contract role is based in London with hybrid working (2 days per week in the office) for an initial 6 months.
You will define CRM strategy, roadmaps, manage senior stakeholders and lead delivery across business, product, technology and operations, incorporating governance, budgets and risk.
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Salesforce CRM Transformation Lead | Customer 360 & AI employer: Focus on SAP
Focus on SAP is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong emphasis on employee growth, we provide extensive training opportunities and support for career advancement, all while enjoying the vibrant culture of North West England. Our hybrid work model ensures a healthy work-life balance, making it an ideal place for professionals seeking meaningful and rewarding employment in the SAP domain.
