At a Glance
- Tasks: Lead the design and implementation of enterprise-scale ServiceNow solutions in a dynamic environment.
- Company: Join a global leader in digital transformation, working with top brands.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Exciting projects with excellent career advancement opportunities.
- Why this job: Make a meaningful impact through innovative technology and collaboration.
- Qualifications: 10+ years IT experience, 5+ years as a ServiceNow Architect, strong leadership skills.
The predicted salary is between 70000 - 90000 £ per year.
Position: ServiceNow Architect
Employment Type: Contract
Start: ASAP (July/August 2026)
Duration: 12 Months
Location: Edinburgh, UK (Hybrid - 2/3 days per week office)
Language(s): English
Role – We are seeking an experienced ServiceNow Architect to lead the design, governance, and implementation of enterprise-scale ServiceNow solutions within a complex financial services environment. This is a senior architecture role responsible for defining end-to-end ServiceNow architecture, ensuring alignment with enterprise standards, and supporting digital transformation initiatives across multiple ServiceNow modules. You will provide technical leadership, establish governance frameworks, and guide development teams to deliver scalable, secure, and high-performing solutions.
Key Responsibilities:
- Architecture & Strategy
- Define and maintain enterprise-wide ServiceNow architecture aligned with business and technology roadmaps.
- Design end-to-end solutions across: ITSM, ITOM, ITAM, CMDB, IRMT, PRM, BCM, Source-to-Pay (S2P).
- Translate business objectives into scalable platform solutions and transformation roadmaps.
- Establish architecture standards, governance processes, and design principles.
- Technical Leadership
- Provide technical leadership and guidance to developers and delivery teams.
- Produce architecture artefacts, technical designs, blueprints, and governance documentation.
- Ensure adherence to ServiceNow best practices and platform standards.
- Lead architecture reviews, design workshops, and technical governance forums.
- Platform Design & Integration
- Design and oversee integrations using: REST APIs, SOAP APIs, MID Servers, Data Import frameworks.
- Support integration with enterprise monitoring, discovery, and operational management tools.
- Drive platform scalability, performance optimisation, and technical innovation.
- CMDB & Governance
- Define CMDB and CSDM strategies.
- Ensure data quality, configuration management, and service mapping standards are maintained.
- Establish governance controls for platform stability, compliance, and operational excellence.
- Delivery & Transformation
- Support Agile delivery teams through the full project lifecycle.
- Provide oversight across implementations, upgrades, releases, and transformation programmes.
- Ensure security, compliance, performance, and resilience requirements are embedded within all solutions.
Key Skills:
- 10+ years of IT experience with at least 5 years as a ServiceNow Architect.
- Proven experience delivering enterprise-scale ServiceNow transformation programmes.
- Strong expertise across: ITSM, ITOM, ITAM, CMDB, IRMT, PRM, BCM, S2P.
- Hands-on experience with: ServiceNow development, Platform integrations, Flow Designer, Service Catalog, Workflows, Business Rules and Client Scripts.
- Strong understanding of: CMDB, CSDM, CI relationships, Data governance.
- Experience with REST/SOAP integrations, MID Servers, and enterprise monitoring tools.
- Strong stakeholder management, communication, and leadership skills.
- Experience working within Agile and Scrum delivery environments.
If you are interested or would like to know more, please email with your CV and availability to speak. Applicants must be a UK resident and hold a valid right to work status.
ServiceNow Architect in Livingston employer: Focus on SAP
At Focus on SAP, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant city of Edinburgh, our hybrid working model allows for flexibility while engaging in meaningful projects with global leaders in digital transformation. We are committed to employee growth, providing opportunities for professional development and technical leadership in a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect in Livingston
✨Get Involved in IT Consulting Communities
Join popular online forums and communities specifically for IT consultants, like Spiceworks or TechRepublic. This is a fab way to connect with potential clients and stay updated on industry trends that could lead to freelance gigs.
✨Showcase Your Skills with a Public Portfolio
Create a portfolio website where you showcase your IT consulting projects, case studies, and testimonials from past clients. This not only builds your credibility but also makes it easier for potential clients to see what you can offer.
✨Utilise Freelance Platforms
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Reach out to your existing connections in the IT sector and let them know you’re available for freelance projects. This could also mean attending local tech meetups or webinars where you can not only learn but find new clients. And remember, if you see a role that looks right, apply through our website at Focus on SAP for the best chance!
We think you need these skills to ace ServiceNow Architect in Livingston
Some tips for your application 🫡
Show Off Your Tech Toolbox:Let’s be real: in IT consulting, your skills and tools can make or break the project. Make sure your CV includes a solid list of the technologies you’ve worked with and any specific programming languages you're fluent in. If you’ve got experience with project management tools, like JIRA or Trello, shout about that too! It shows you're not just a tech head, but you can manage the chaos too.
Your Portfolio is Your Best Mate:As a freelancer, your portfolio is your calling card. Make it shine! Include case studies of projects you’ve worked on that highlight your problem-solving skills and the impact of your work. Make sure to detail the challenges faced and how you overcame them—clients love to see tangible results. A well-structured portfolio is your best chance to impress!
Tailor Your Approach:Unlike full-time applications, freelance gigs need that personal touch. Write a cover letter that doesn't just highlight your skills but also your understanding of Focus on SAP and what they’re looking for. Explain how your unique approach can solve their challenges. This kind of personalisation shows you care and sets you apart from the cookie-cutter applications.
Be Clear on Your Rates and Availability:When applying for freelance roles, clarity is key! Include your rates and availability upfront in your application to avoid any confusion later. This honesty will save both you and Focus on SAP time, and it shows you’re serious about doing business. We believe it’s best to be transparent right from the get-go!
How to prepare for a job interview at Focus on SAP
✨Showcase Your Problem-Solving Skills
In IT consulting, they’ll want to see how you tackle real-life client issues. Prepare to discuss specific case studies from your freelance experience where you've demonstrated your problem-solving prowess. Come armed with examples that highlight the strategies you used and the results achieved.
✨Pitch Your Portfolio Like a Pro
As a freelancer, your portfolio is your calling card. Make sure it’s not just a collection of past projects but a narrative of your journey. Be ready to discuss how each project reflects your capability and how you can bring value to Focus on SAP. Tailor this pitch to highlight projects that align closely with what they seek.
✨Brush Up on the Latest Tech Trends
IT consulting is all about staying ahead of the game. Make sure you’re familiar with the latest tools and technologies that are shaping the industry. You might get asked about a specific platform or software, so having fresh knowledge will give you the edge over other candidates.
✨Be Prepared for Hypothetical Scenarios
Expect some hypothetical or situational questions that assess how you'd handle various client scenarios. Practice thinking on your feet and responding to questions about project challenges or client interactions. This shows your adaptability and readiness for the freelance lifestyle, which works differently from traditional employment.
