Help Desk Engineer

Help Desk Engineer

Luton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Labware Engineer, focusing on system implementation and troubleshooting.
  • Company: Be part of a dynamic company that values innovation and technical expertise.
  • Benefits: Enjoy hybrid work options and a supportive work environment.
  • Why this job: Make a real impact by enhancing Labware systems and driving engineering initiatives.
  • Qualifications: 6+ years of Labware engineering experience and strong SQL skills required.
  • Other info: Start ASAP in Luton with a full-time contract.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking a detail-oriented and technically skilled Labware Engineer to join our client’s team. In this role, you will contribute to the successful implementation, troubleshooting, and enhancement of Labware systems, including LIMS, eLN, and mobile modules.

  • 6+ years of experience with Labware as an Engineer.
  • Practical experience writing and executing Oracle SQL queries to troubleshoot and optimize Labware processes.
  • Knowledge of Labware server components and required dependencies.
  • Experience with Labware LIMS, Labware Electronic Lab Notebook (eLN), and Labware Mobile.
  • Conduct system investigations and provide data-driven insights using SQL and system logs.
  • Support engineering initiatives from initial design through deployment.

Help Desk Engineer employer: Focus on SAP

As a leading employer in the Luton area, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a strong focus on professional development, we offer numerous growth opportunities and support for continuous learning, ensuring that our team members can advance their careers while contributing to impactful projects. Our hybrid working model provides flexibility, allowing you to balance your professional and personal life effectively, making us an excellent choice for those seeking meaningful and rewarding employment.
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Contact Detail:

Focus on SAP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Help Desk Engineer

✨Tip Number 1

Familiarise yourself with Labware systems, especially LIMS and eLN. Understanding their functionalities and common issues will help you demonstrate your expertise during interviews.

✨Tip Number 2

Brush up on your Oracle SQL skills. Being able to write and execute queries confidently will not only aid in troubleshooting but also show your technical prowess to potential employers.

✨Tip Number 3

Prepare to discuss specific examples of past projects where you implemented or enhanced Labware systems. Real-world scenarios can illustrate your problem-solving abilities and experience effectively.

✨Tip Number 4

Network with professionals in the Labware community. Engaging with others in the field can provide insights into the latest trends and may even lead to job referrals.

We think you need these skills to ace Help Desk Engineer

Labware Systems Knowledge
Oracle SQL Proficiency
Troubleshooting Skills
Data Analysis
System Investigation
Technical Documentation
Attention to Detail
Problem-Solving Skills
Communication Skills
Project Management
Understanding of LIMS
Experience with eLN
Familiarity with Mobile Modules
Adaptability
Team Collaboration

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Labware Engineer position. Make sure you understand the key responsibilities and required skills, especially the emphasis on Labware systems and Oracle SQL.

Tailor Your CV: Customise your CV to highlight your relevant experience with Labware systems, SQL queries, and any troubleshooting you've done in previous roles. Use specific examples that demonstrate your technical skills and problem-solving abilities.

Craft a Compelling Cover Letter: Write a cover letter that connects your background to the job requirements. Mention your 6+ years of experience and how it aligns with the needs of the company. Be sure to express your enthusiasm for the role and the opportunity to contribute to their team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Labware Engineer.

How to prepare for a job interview at Focus on SAP

✨Showcase Your Technical Skills

Be prepared to discuss your experience with Labware systems in detail. Highlight specific projects where you implemented or troubleshot LIMS, eLN, or mobile modules, and be ready to explain the technical challenges you faced and how you overcame them.

✨Demonstrate SQL Proficiency

Since practical experience with Oracle SQL is crucial for this role, brush up on your SQL skills. Be ready to answer questions about writing and executing queries, and consider preparing a few examples of how you've used SQL to optimise Labware processes in the past.

✨Prepare for System Investigations

Expect questions related to conducting system investigations. Think of scenarios where you had to analyse system logs or data to identify issues. Be ready to discuss your approach and the insights you gained from those investigations.

✨Understand the Full Lifecycle

Familiarise yourself with the entire lifecycle of engineering initiatives, from design to deployment. Be prepared to discuss how you have supported similar initiatives in previous roles, focusing on your contributions at each stage.

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