ServiceNow Architect Employment Type: Contract Start: ASAP (July/August 2026) Edinburgh, UK (Hybrid - 2/3 days per week office) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting-edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership . Role – We are seeking an experienced ServiceNow Architect to lead the design, governance, and implementation of enterprise-scale ServiceNow solutions within a complex financial services environment. This is a senior architecture role responsible for defining end-to-end ServiceNow architecture, ensuring alignment with enterprise standards, and supporting digital transformation initiatives across multiple ServiceNow modules. Architecture & Strategy Define and maintain enterprise-wide ServiceNow architecture aligned with business and technology roadmaps. Translate business objectives into scalable platform solutions and transformation roadmaps. Establish architecture standards, governance processes, and design principles. Produce architecture artefacts, technical designs, blueprints, and governance documentation. Ensure adherence to ServiceNow best practices and platform standards. Lead architecture reviews, design workshops, and technical governance forums. MID Servers Data Import frameworks Support integration with enterprise monitoring, discovery, and operational management tools. Drive platform scalability, performance optimisation, and technical innovation. Ensure data quality, configuration management, and service mapping standards are maintained. Delivery & Transformation Support Agile delivery teams through the full project lifecycle. Provide oversight across implementations, upgrades, releases, and transformation programmes. Ensure security, compliance, performance, and resilience requirements are embedded within all solutions. 10+ years of IT experience with at least 5 years as a ServiceNow Architect. ~ Proven experience delivering enterprise-scale ServiceNow transformation programmes. ~ ServiceNow development Data governance Experience with REST/SOAP integrations, MID Servers, and enterprise monitoring tools. Experience working within Agile and Scrum delivery environments.
