At a Glance
- Tasks: Lead the design and delivery of enterprise-scale ServiceNow transformation programmes.
- Company: Join a global leader in digital transformation and IT services.
- Benefits: Competitive contract rate, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to mentor and collaborate across global teams.
- Why this job: Make a meaningful impact while working on innovative projects with top brands.
- Qualifications: Proven experience in ServiceNow architecture and strong leadership skills required.
The predicted salary is between 70000 - 90000 £ per year.
Position: ServiceNow Technical Architect
Employment Type: Contract
Start: ASAP (June/July 2026)
Duration: 6 Months
Location: West Sussex, UK (Hybrid)
Language(s): English
Role – We are seeking an experienced ServiceNow Technical Architect to lead the design, governance, and delivery of enterprise-scale ServiceNow transformation programmes. You will act as the technical authority for the ServiceNow platform, defining scalable architecture, driving best practices, and ensuring solutions align with business objectives and enterprise standards. This role requires strong leadership across architecture, integration, governance, and platform optimisation within complex global environments.
Key Responsibilities:
- Architecture & Solution Design
- Define and maintain enterprise-wide ServiceNow architecture strategies.
- Design scalable, secure, and future-ready ServiceNow solutions.
- Establish architecture standards, governance frameworks, and design principles.
- Lead architecture workshops, solution design sessions, and technical reviews.
- Provide architectural oversight across implementation and enhancement programmes.
- Act as the senior technical escalation point for complex platform decisions.
- Platform Delivery & Transformation
- Lead implementation and optimisation across: ITSM Pro, ITOM, ITAM, HRSD, IRM, Financial Planning.
- Support global rollouts, platform standardisation, and service maturity initiatives.
- Ensure solutions align with enterprise architecture and operational objectives.
- CMDB, Integration & Automation
- Define and implement CMDB strategies aligned to CSDM best practices.
- Establish data governance, lifecycle management, and configuration management standards.
- Architect integrations with Active Directory, observability platforms, and enterprise applications.
- Drive adoption of AI, Predictive Intelligence, workflow automation, and low-code/no-code capabilities.
- Promote innovation and continuous platform improvement.
- Governance & Leadership
- Establish and enforce platform governance, release management, and design authority processes.
- Ensure compliance with security, audit, and regulatory requirements.
- Lead design authority forums and architecture governance boards.
- Mentor developers, administrators, and technical teams.
- Collaborate with business stakeholders, enterprise architects, service management teams, and delivery partners.
Key Skills:
- Proven experience delivering enterprise-scale ServiceNow transformation programmes.
- Strong expertise in: ServiceNow Platform Architecture, ITSM Pro, CMDB & CSDM, Integrated Risk Management (IRM).
- Experience designing scalable, governed ServiceNow solutions within complex enterprise environments.
- Strong understanding of: CMDB strategy and governance, Service Mapping, Configuration Management, Enterprise Architecture and Design Authority processes.
- Experience working within architecture governance frameworks and large transformation programmes.
- Strong stakeholder management, communication, and leadership skills.
- Experience leading technical teams across global and multi-vendor environments.
If you are interested or would like to know more, please email with your CV and availability to speak. Applicants must be a UK resident and hold a valid right to work status.
ServiceNow Technical Architect in Crawley employer: Focus on SAP
At Focus on SAP, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a ServiceNow Technical Architect in West Sussex, you'll have the opportunity to work on transformative projects with a global leader in digital transformation, while enjoying a hybrid work model that promotes work-life balance. We are committed to your professional growth, providing mentorship and opportunities to lead within a supportive environment that values your contributions and empowers you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Technical Architect in Crawley
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We think you need these skills to ace ServiceNow Technical Architect in Crawley
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Focus on SAP, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Focus on SAP can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Focus on SAP will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Focus on SAP
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Focus on SAP. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Focus on SAP.
