Salesforce Business Analyst / Functional Consultant in Birmingham
Salesforce Business Analyst / Functional Consultant

Salesforce Business Analyst / Functional Consultant in Birmingham

Birmingham Temporary 60000 - 80000 £ / year (est.) Home office (partial)
Focus on SAP

At a Glance

  • Tasks: Lead innovative Salesforce projects, bridging business needs and tech solutions.
  • Company: Join a global leader in digital transformation with a mission to empower communities.
  • Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
  • Why this job: Make a meaningful impact while working on challenging, high-profile projects.
  • Qualifications: 7+ years as a Salesforce Business Analyst with strong communication skills.
  • Other info: Collaborative environment with mentorship opportunities and career advancement.

The predicted salary is between 60000 - 80000 £ per year.

Position: Salesforce Business Analyst / Functional Consultant

Employment Type: Contract

Start: ASAP (April/May 2026)

Duration: 6 Months

Location: London, UK (Hybrid)

Language(s): English

Role – We are seeking an experienced Salesforce Business Analyst / Functional Consultant to act as the bridge between business stakeholders and technical teams within a large-scale transformation programme. You will play a key role in analysing business processes, defining requirements, and ensuring Salesforce solutions are aligned to business needs, driving efficiency and user adoption across the organisation.

Key Responsibilities:

  • Lead requirements gathering workshops and stakeholder engagement sessions.
  • Analyse, document, and validate business requirements and functional specifications.
  • Translate business needs into user stories, use cases, and solution designs.
  • Communicate solutions clearly to both technical and non-technical stakeholders.
  • Create process models, prototypes, and user interface mock-ups where required.
  • Identify risks and issues, escalating where necessary to ensure delivery alignment.
  • Support testing cycles (UAT, regression, system testing) and user training.
  • Maintain accurate documentation and ensure traceability across requirements and delivery.
  • Mentor junior team members and contribute to best practice frameworks and methodologies.
  • Collaborate with global IT and delivery teams to ensure consistent solution design.

Key Skills:

  • 7+ years’ experience as a Salesforce Business Analyst / Functional Consultant.
  • Strong knowledge of Salesforce Sales Cloud, Service Cloud, Experience Cloud.
  • Experience in Salesforce configuration, customisation, and administration.
  • Proven ability to deliver end-to-end functional design and requirements management.
  • Strong documentation skills (BRDs, functional specs, user stories).
  • Excellent communication and stakeholder management skills.
  • Experience leading workshops and working with cross-functional teams.
  • Strong analytical and problem-solving capabilities.

If you are interested or would like to know more, please email with your CV and availability to speak. Applicants must be a UK resident and hold a valid right to work status.

Salesforce Business Analyst / Functional Consultant in Birmingham employer: Focus on SAP

At Focus on SAP, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London-based team enjoys the benefits of hybrid working, competitive remuneration, and opportunities for professional growth within a global leader in digital transformation. Join us to work on impactful projects that not only challenge your skills but also contribute to meaningful change in the communities we serve.
Focus on SAP

Contact Detail:

Focus on SAP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Salesforce Business Analyst / Functional Consultant in Birmingham

✨Network Like a Pro

Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Show Off Your Skills

Don’t just talk about your experience; show it! Create a portfolio or case studies that highlight your work as a Salesforce Business Analyst. We love seeing real examples of how you’ve tackled challenges and delivered results – it makes you stand out from the crowd!

✨Ace the Interview

Prepare for those interviews like it’s a big exam! Research the company, understand their projects, and be ready to discuss how your skills align with their needs. We recommend practising common interview questions and even doing mock interviews with friends to boost your confidence.

✨Apply Through Our Website

When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for talented individuals like you to join our network, so don’t hesitate to reach out!

We think you need these skills to ace Salesforce Business Analyst / Functional Consultant in Birmingham

Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Experience Cloud
Salesforce Configuration
Salesforce Customisation
Salesforce Administration
Requirements Gathering
Stakeholder Engagement
Business Process Analysis
User Story Development
Functional Specification Documentation
Communication Skills
Problem-Solving Skills
Workshop Facilitation
Cross-Functional Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Salesforce Business Analyst role. Highlight your experience with Salesforce Sales Cloud, Service Cloud, and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to bridge the gap between business stakeholders and technical teams. We love a good story!

Show Off Your Documentation Skills: Since strong documentation skills are key for this position, make sure to showcase examples of your work. Whether it's BRDs, functional specs, or user stories, we want to see how you communicate complex ideas clearly and effectively.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!

How to prepare for a job interview at Focus on SAP

✨Know Your Salesforce Inside Out

Make sure you brush up on your Salesforce knowledge, especially around Sales Cloud, Service Cloud, and Experience Cloud. Be ready to discuss your experience with configuration and customisation, as well as how you've used these tools to drive efficiency in past projects.

✨Prepare for Requirements Gathering

Since you'll be leading workshops and engaging with stakeholders, practice how you would facilitate these sessions. Think about the types of questions you might ask to uncover business needs and how to translate those into user stories and functional specifications.

✨Showcase Your Communication Skills

You’ll need to communicate solutions to both technical and non-technical stakeholders. Prepare examples of how you've successfully done this in the past, and consider how you can demonstrate your ability to create clear documentation and process models during the interview.

✨Be Ready to Discuss Problem-Solving

Analytical skills are key for this role. Come prepared with examples of challenges you've faced in previous projects and how you identified risks and issues. Highlight your approach to problem-solving and how you ensured delivery alignment in those situations.

Salesforce Business Analyst / Functional Consultant in Birmingham
Focus on SAP
Location: Birmingham

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