At a Glance
- Tasks: Gain hands-on experience in business admin, marketing, sales support, and customer engagement.
- Company: Join a leading CRM consultancy with over 30 years of expertise.
- Benefits: Earn while you learn with a Level 3 Business Administrator Apprenticeship.
- Other info: Potential to progress into exciting roles like Marketing Executive or Account Manager.
- Why this job: Kickstart your career with diverse opportunities in a dynamic business environment.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 18500 - 25000 £ per year.
Introduction
Join our growing team as a Commercial Operations Apprentice.
Gain hands‑on experience in business admin, marketing, sales support, customer engagement and CRM management while studying towards a Level 3 Business Administrator Apprenticeship.
Perfect for someone seeking a broad introduction to business and future career opportunities.
About the Employer
We provide the expertise, software and services required to underpin the complete student and apprentice lifecycle from client prospecting to vacancy posting, to applicant tracking and success.
We work with organisations across the public, private and vocational training sectors to deliver the relationship management, recruitment, marketing, sales and customer service solutions they need to drive their continual growth.
Our CRM, sales, marketing, customer service and recruitment solutions allow organisations to store all of their contact and prospect data, close more deals, streamline their processes and create a branded recruitment experience that seamlessly integrates with all the major jobs boards.
We are a leading CRM consultancy and system developer.
Established in 1990, we have more than 30 years’ experience as CRM specialists and 20 years as a Microsoft Dynamics partner.
We specialise in delivering Tailored CRM solutions, with a strong track record in working with Further Education organisations and private Training Providers.
- What You’ll Do
- Admin: Maintaining accurate records and databases
- Admin: Managing documents, reports and correspondence
- Admin: Scheduling meetings and preparing agendas
- Admin: Supporting internal business processes
- Admin: Producing management information and reports
- Admin: Assisting with project administration
- Sales support: Updating and maintaining CRM records
- Sales support: Researching prospective customers and organisations
- Sales support: Supporting lead generation activities
- Sales support: Helping prepare proposals and presentations
- Sales support: Coordinating follow‑up communications
- Sales support: Supporting customer demonstrations and events
- Marketing: Creating and scheduling social media content
- Marketing: Assisting with email marketing campaigns
- Marketing: Updating website content
- Marketing: Supporting webinar and event activities
- Marketing: Monitoring campaign performance
- Marketing: Creating marketing materials and presentations
- Customer Success: Supporting customer onboarding activities
- Customer Success: Responding to customer enquiries
- Customer Success: Coordinating meetings and reviews
- Customer Success: Helping maintain strong customer relationships
- Customer Success: Supporting customer communications and newsletters
- What We Are Looking For
Essential
- Excellent communication skills
- Good written and spoken English
- Organised and reliable
- Positive attitude and willingness to learn
- Good attention to detail
- Comfortable using technology and digital tools
- Ability to work independently and as part of a team
Desirable
- Experience using Microsoft365
- Interest in business, marketing or sales
- Experience of social media platforms
- Basic understanding of customer service
- Training Outcome
Successful apprentices may progress into roles such as: Commercial Executive, Business Development Executive, Customer Success Executive, Marketing Executive, Account Manager.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
- Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
- Working Week: Monday to Friday 9am to 5:30pm (37.5 hours per week)
- Expected Duration: 1Year 6Months
- Training Provider: BEDFORD COLLEGE
- #J-18808-Ljbffr
Commercial Operations Apprentice employer: Focus on Business Ltd
Join a dynamic and supportive team where you will gain invaluable hands-on experience in various aspects of business operations while pursuing your Level 3 Business Administrator Apprenticeship. Our company fosters a collaborative work culture that prioritises employee growth, offering numerous opportunities for advancement within the fields of marketing, sales, and customer success. Located in a vibrant area, we provide a unique environment that encourages innovation and professional development, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Apprentice
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like Focus on Business Ltd.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check Focus on Business Ltd’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like Focus on Business Ltd.
We think you need these skills to ace Commercial Operations Apprentice
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at Focus on Business Ltd. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at Focus on Business Ltd
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at Focus on Business Ltd.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
