Room Attendant

Room Attendant

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Focus Hotels Management Limited

At a Glance

  • Tasks: Ensure cleanliness and hygiene in guest rooms and public areas while supporting the housekeeping team.
  • Company: Join the newly opening Polo Club Hotel, a luxurious destination in Warwickshire.
  • Benefits: Enjoy competitive salary, 28 days holiday, and discounted hotel rates for friends and family.
  • Other info: Great opportunities for professional growth and ongoing training in a fast-paced setting.
  • Why this job: Be part of a dynamic team providing exceptional guest experiences in a stunning environment.
  • Qualifications: Attention to detail, teamwork skills, and a positive attitude towards guests.

The predicted salary is between 20000 - 25000 £ per year.

Who are we

Newly opening Polo Club Hotel is an exquisite destination of 600 acres nestled in the heart of Warwickshire, offering a unique blend of luxury, leisure, and equestrian excellence.

With state-of-the-art facilities, including world-class polo grounds overlooked by a 41-bedroom luxurious hotel, and top-tier dining options, we strive to provide an unparalleled experience for our guests.

Role Responsibilities

The successful candidate will have a hard working attitude, work well as part of a team and on their own.

They will have great attention to detail and take pride in a job well done.

Will understand the importance that housekeeping play in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.

  • To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
  • You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
  • Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
  • You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
  • You’ll ensure any guest property left behind is logged and stored in a secure location for lost property.

Resolving any guest problems or complaints when possible and ensuring management are kept informed.

  • Must attend all H&S, Fire and Food Safety Training as directed by designated Line Manager.
  • Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
  • To complete any other reasonable tasks as requested by your Line Manager.
  • Key Requirements

If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will:

  • Display excellent standards of cleanliness
  • Be a team player, by supporting your colleagues
  • Work well under pressure Be courteous and welcoming to all guests you meet

Benefits

  • Competitive salary
  • Excellent on-going support, training and development
  • 28 days holiday including Bank Holidays per annum
  • Stakeholder Pension entitlement
  • Discounted hotel room rates for you, your friends and family
  • On-going incentives and rewards
  • Opportunities for professional growth and development
  • #J-18808-Ljbffr

Room Attendant employer: Focus Hotels Management Limited

New Bath Hotel & Spa is an exceptional employer, offering a vibrant work culture in the picturesque setting of Matlock Bath. With a commitment to employee growth through ongoing training and development, staff enjoy competitive salaries, generous discounts on hotel stays, and a supportive team environment that values collaboration and excellence. Join us to be part of a historic establishment where your contributions help create memorable experiences for our guests.

Focus Hotels Management Limited

Contact Details:

Focus Hotels Management Limited Recruitment Team

We think you need these skills to ace Room Attendant

Attention to Detail
Teamwork
Customer Service
Time Management
Problem-Solving Skills
Communication Skills
Health and Safety Awareness