Night Porter in Derry, Londonderry

Night Porter in Derry, Londonderry

Derry +1 Full-Time No home office possible
Focus Hotels Management Limited

At a Glance

  • Tasks: Ensure guest safety, conduct checks, prepare breakfast, and resolve guest issues.
  • Company: Focus Hotels Management Limited offers a stunning hotel experience in Derry City.
  • Benefits: Earn £12.94/hour, enjoy staff discounts, free meals, and use of leisure facilities.
  • Other info: Flexible part-time hours with shifts from 11 PM to 7:30 AM, including weekends.
  • Why this job: Join a passionate team in a vibrant setting with opportunities for growth and training.
  • Qualifications: Must be over 18, have good IT skills, and a passion for hospitality.

Who are we?

Situated in a beautiful setting in Derry City with panoramic views of the river Foyle and only steps away from the famous city walls, shops, bars, restaurants.

Facilities include 158 bedrooms, extensive conference & banqueting facilities for up to 450 guests, a leisure centre with swimming pool, jacuzzi, steam room and gym, Thompson\'s on the River Restaurant, Coppin\'s Bar and secure car parking.

What is in it for you?

  • Employee of the Month / Employee of the Year
  • Staff Rates – Accommodation / Rooms – Food & Beverage Discounts
  • Use of the hotel leisure facilites
  • Staff Training
  • AXA Insurance Discounts
  • Company Group Pension
  • Reward & Recognition incentives from Head of Department
  • Free staff meals while on shift

A day in the life of…

As a Night Porter you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights. You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety. You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.

Based in the City Hotel Derry you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

Candidates must be over the age of 18. To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At The City Hotel we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Interested? Click apply and start your journey with The City Hotel Derry today. Your dream job awaits…

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Locations

DerryLondonderry

Night Porter in Derry, Londonderry employer: Focus Hotels Management Limited

Focus Hotels Management Limited is an exceptional employer, offering a vibrant work culture at the City Hotel Derry, where you can enjoy stunning views and a supportive team environment. With competitive pay, comprehensive benefits including leisure facility access, and numerous opportunities for personal and professional growth, we are dedicated to fostering a rewarding career path for our employees. Join us to be part of a passionate team that values hospitality and provides a platform for your success.

Focus Hotels Management Limited

Contact Detail:

Focus Hotels Management Limited Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Porter in Derry, Londonderry

Tip Number 1

Familiarise yourself with the City Hotel Derry and its facilities. Knowing the layout, services, and unique features of the hotel will help you engage confidently with guests and demonstrate your enthusiasm for the role.

Tip Number 2

Highlight your customer service skills during any interactions. As a Night Porter, you'll be the first point of contact for guests at night, so showcasing your ability to handle inquiries and resolve issues will set you apart.

Tip Number 3

Prepare to discuss your availability and flexibility regarding shift patterns. Since the role includes late-night hours and weekends, showing that you're adaptable can make you a more attractive candidate.

Tip Number 4

Demonstrate your passion for hospitality by sharing relevant experiences, even if they are informal. Whether it's helping out at events or volunteering, showing your commitment to guest satisfaction can resonate well with the hiring team.

We think you need these skills to ace Night Porter in Derry, Londonderry

Customer Service Skills
Attention to Detail
Security Awareness
Fire Safety Knowledge
Problem-Solving Skills
Communication Skills
IT Proficiency

Some tips for your application 🫡

Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Night Porter position. Tailor your application to highlight how your skills and personality align with their expectations.

Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and any hospitality-related qualifications. Emphasise your passion for guest experiences and any IT skills you possess.

Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at City Hotel Derry and how you can contribute to their team.

Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Focus Hotels Management Limited

Show Your Passion for Hospitality

Make sure to express your enthusiasm for providing exceptional guest experiences. Share any relevant stories or examples that highlight your passion for hospitality, as this is highly valued by the company.

Demonstrate Good IT Skills

Since good IT skills are a requirement for the Night Porter role, be prepared to discuss your experience with technology. Mention any specific software or systems you are familiar with that could be relevant to the job.

Highlight Your Problem-Solving Abilities

As a Night Porter, you'll need to resolve issues professionally. Think of examples where you've successfully handled difficult situations or provided solutions to problems, and be ready to share these during the interview.

Ask Insightful Questions

Prepare some thoughtful questions about the role and the hotel. This shows your interest in the position and helps you understand more about the team and the work environment at City Hotel Derry.