Night Concierge: Guest Service & Security
Night Concierge: Guest Service & Security

Night Concierge: Guest Service & Security

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch guest service and ensure safety during night shifts.
  • Company: Renowned hotel group with a focus on excellence.
  • Benefits: Competitive pay, ongoing training, and discounted room rates for you and your family.
  • Why this job: Join a dynamic team and make a difference in guests' experiences overnight.
  • Qualifications: Previous hotel experience and a self-motivated attitude.
  • Other info: Fast-paced environment with opportunities for growth and development.

The predicted salary is between 36000 - 60000 £ per year.

A renowned hotel group is seeking a dedicated individual for night shift duties at New Bath Hotel & Spa, where you will provide excellent guest service, ensure safety, and maintain hotel standards overnight.

Ideal candidates will have previous hotel experience, be self-motivated, and thrive in a fast-paced environment.

This role offers competitive pay, ongoing training, and various benefits including discounted room rates for employees and their families.

Night Concierge: Guest Service & Security employer: Focus Hotels Management Limited

Join a prestigious hotel group at New Bath Hotel & Spa, where we prioritise employee satisfaction and growth. Our vibrant work culture fosters teamwork and excellence, offering competitive pay, ongoing training, and unique benefits such as discounted room rates for you and your family. Experience a rewarding career in hospitality with ample opportunities for personal and professional development.
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Contact Detail:

Focus Hotels Management Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Concierge: Guest Service & Security

✨Tip Number 1

Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know about openings at places like New Bath Hotel & Spa or can even put in a good word for you.

✨Tip Number 2

Prepare for the interview by researching the hotel group. Understand their values and what makes them stand out. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 3

Practice common interview questions related to guest service and security. Think about scenarios where you've excelled in these areas before, as this will help you demonstrate your experience effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.

We think you need these skills to ace Night Concierge: Guest Service & Security

Guest Service
Security Awareness
Hotel Standards Maintenance
Self-Motivation
Fast-Paced Environment Adaptability
Previous Hotel Experience
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight any previous hotel experience you have in your application. We want to see how you've provided excellent guest service before, so don’t hold back on those examples!

Be Yourself: Let your personality shine through in your written application. We’re looking for self-motivated individuals who can thrive in a fast-paced environment, so show us what makes you unique and how you fit that bill.

Tailor Your Application: Take a moment to tailor your application specifically for the Night Concierge role at New Bath Hotel & Spa. Mention how your skills align with ensuring safety and maintaining hotel standards overnight – we love a personalised touch!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy!

How to prepare for a job interview at Focus Hotels Management Limited

✨Know the Hotel Inside Out

Before your interview, make sure to research New Bath Hotel & Spa thoroughly. Familiarise yourself with its services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.

✨Showcase Your Guest Service Skills

Prepare examples from your previous hotel experience that highlight your guest service skills. Think of situations where you went above and beyond for a guest or handled a difficult situation effectively. This will demonstrate your ability to thrive in a fast-paced environment.

✨Emphasise Safety Awareness

As a Night Concierge, safety is paramount. Be ready to discuss how you would handle security issues or emergencies. Share any relevant experiences where you ensured guest safety or maintained hotel standards during your shifts.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the role and the hotel. Inquire about the team dynamics, training opportunities, or how they measure success in this position. This shows your enthusiasm and helps you gauge if it’s the right fit for you.

Night Concierge: Guest Service & Security
Focus Hotels Management Limited
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