The Polo Club Hotel, operated by Focus Hotels Management Limited, seeks a night guest services professional to provide a warm welcome and ensure the hotel is safe and presented for morning guests. You will perform night-time duties including floor safety checks, handling guest requests, checking in/out using the PMS, and upholding alcohol licensing rules, with a focus on proactive service and teamwork.
This role requires independence, reliability, and flexibility to work night shifts, weekends,
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Night Concierge & Guest Experience Lead employer: Focus Hotels Management Limited
At Hampton by Hilton London Excel, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With competitive salaries, comprehensive training, and opportunities for professional growth, you will thrive in a dynamic environment close to ExCel London and London City Airport. Join us to enjoy unique benefits like discounted hotel stays and a commitment to your personal development, making your experience with us both meaningful and rewarding.
Contact Details:
Focus Hotels Management Limited Recruitment Team